Customer Assistant - Market Street & Cafe

About this role

We’re looking for friendly, hands-on people to join our Market Street and Café team, preparing and serving the fresh, high-quality food we’re known for. From serving meals in our Café to preparing pizzas, fresh fish, or meat on Market Street, you’ll play a big part in making our customers’ experience special every day. You’ll work in a fast-paced, structured environment with clear routines and timed activities that help keep everything running smoothly - all to make sure our customers can get what they need, when they need it. You’ll also be trained across other areas of the store too, such as Replenishment and Customer Service, so flexibility and teamwork are essential.

• Fully flexible shift patterns
• Six weeks holiday (including bank holidays)
• 15% discount in our supermarkets and convenience stores available from the day you join us
• Additional 10% discount card for a Friend or Family member
• Career progression and development opportunities
• Subsidised in store cafe or shop floor ranges
• Competitive pension and life assurance
• Healthcare/Well-being benefits including Aviva Digital GP
• [Employer hidden] MyPerks with discounts at high street shops, cinemas and gyms, and lots more
• Optional Payroll charity donations
• A range of family friendly policies including 26 weeks maternity and adoption leave along with neonatal and fertility leave

Find out more about working in Retail at [Employer hidden] here.

About you

• Helpful and friendly approach
• Enjoys staying active and being hands-on
• Works well in a busy, structured environment
• Comfortable using equipment safely and following processes
• Loves to help support our customers and resolve their queries

Please note: We are only able to recruit individuals who are over the school leavers age. To find out the school leavers age please visit the following link. Additionally, some of our roles require you to be over 18, due to health and safety.

What happens next?

Click apply to join our team – it only takes a couple of minutes. We’ll be in touch soon, so keep an eye on your phone and emails. At [Employer hidden], we are committed to ensuring a fair and inclusive recruitment process. You can find answers to common questions on our FAQs page, including how to request reasonable adjustments. Should you need any reasonable adjustments at any stage of the process, please let us know and we'd be happy to support you.

About us

We love providing our customers with a great shopping experience they won’t find anywhere else. We are one of the UK’s largest supermarkets, we provide great value for money and good quality fresh food and groceries to over 11 million customers every week. Our focus on freshness makes us stand out as we prepare more fresh food in-store than any other supermarket. We’ve lots of opportunities for you to play your part. So, whether you want to make the freshest food or serve our customers, we’d love to meet you… We're Foodmakers and Shopkeepers and together, we make [Employer hidden].

Reward & Benefits

We've highlighted below some of our standard Rewards & Benefits that our colleagues receive. Please note, some roles come with additional benefits such as bonus, company car allowance etc. you'll find further details where applicable in our adverts, or you can speak to someone in our resourcing team for more information.

• Rewarding success: We believe success should be rewarded.
• Pay: Competitive salaries to attract and retain the best.
• Colleague discounts: 15% discount for you and 10% for a friend or family member.
• Holidays: At least 28 days holiday per year pro rata (including public holidays), increasing with service.
• Pension: Competitive pension scheme.
• Life assurance: Death in Service benefit from first day of permanent employment.
• Money off: Access to discount and cashback offers from over 1,500 retailers, subsidised meals.
• Flexible benefits: Holiday buy scheme, payroll giving.
• Healthcare cash plan: Sovereign Health Care covering health expenses.
• Wellbeing with Vita Health: Free confidential support 24/7.
• Aviva Digital GP and wellbeing: Free access to private GP consultations.
• Addiction treatment: Support via UK Addiction Treatment Group.
• Salary finance: Loans at competitive rates via Salary Finance.
• Family Friendly benefits: Maternity and adoption full pay for 26 weeks, paternity leave, neonatal leave, fertility leave.

Location

Newquay, United Kingdom, TR7 2GZ