Customer Assistant - People
SKILLS
FULL DESCRIPTION
Customer Assistant - People
[Employer hidden — view at passion-project.co.uk] is hiring a Customer Assistant - People for their Cranbrook store. This part-time, permanent role (12 hours/week) involves administrative tasks such as supporting colleague records, rotas, and assisting the management team. The ideal candidate is organized, people-focused, and enjoys a busy retail environment. Benefits include flexible shifts, 6 weeks holiday, 15% discount, and career development.
- Location: Cranbrook, United Kingdom, EX5 7LD
- Competitive salary
- 12 Hours per week, Permanent
- Closing date: 06 May 2026
About this role
We’re looking for organised, people-focused individuals to join our store People team, helping to keep the store running smoothly behind the scenes. You’ll work on a range of admin tasks - from supporting colleague records and rotas to assisting the management team with day-to-day operations. Accuracy, discretion, and great attention to detail are super helpful in this role. You’ll also get the chance to support other parts of the store, including Replenishment and Customer Service, depending on what’s needed that day.
About you
We’re looking for people who are equally as passionate about putting customers first as we are. Here are some of the things we look out for:
- Helpful and friendly approach
- Enjoys staying active and being hands-on
- Works well in a busy, structured environment
- Comfortable using equipment safely and following processes
- Loves to help support our customers and resolve their queries
Rewards and Benefits
- Fully flexible shift patterns
- Six weeks holiday (including bank holidays)
- 15% discount on [Employer hidden] shopping
- Additional 10% discount card for a friend or family member
- Career progression and development opportunities
- Subsidised in-store cafe
- Competitive pension and life assurance
- Healthcare/well-being benefits including Aviva Digital GP
- [Employer hidden] MyPerks with discounts at high street shops, cinemas and gyms
- Optional Payroll charity donations
- Family friendly policies including 26 weeks maternity and adoption leave
Our Process
Click apply to join our team – it only takes a couple of minutes. We’ll be in touch soon, so keep an eye on your phone and emails. At [Employer hidden], we are committed to ensuring a fair and inclusive recruitment process. For any questions, email [contact hidden].
About [Employer hidden]
We are one of the UK’s largest supermarkets, providing great value for money and good quality fresh food and groceries to over 11 million customers every week. Our focus on freshness makes us stand out as we prepare more fresh food in-store than any other supermarket. We're Foodmakers and Shopkeepers and together, we make [Employer hidden].