Customer Assistant - Online

About this role

We’re looking for friendly, customer-focused people to join our Online team, where you’ll be picking and packing customer orders ready for delivery or collection. You’ll work in a fast-paced, structured environment with clear routines and timed activities. You’ll use in-store tech to accept orders, find the right products, and prepare them. You’ll also get the chance to support other parts of the store, including Replenishment and Customer Service.

About you

• Helpful and friendly approach
• Enjoys staying active and being hands-on
• Works well in a busy, structured environment
• Comfortable using equipment safely and following processes
• Loves to help support our customers and resolve their queries

Rewards and Benefits

• Fully flexible shift patterns
• Six weeks holiday (including bank holidays)
• 15% discount in our supermarkets and convenience stores
• Additional 10% discount card for a Friend or Family member
• Career progression and development opportunities
• Subsidised in store cafe or shop floor ranges
• Competitive pension and life assurance
• Healthcare/Well-being benefits including Aviva Digital GP
• [Employer hidden] MyPerks with discounts
• Optional Payroll charity donations
• Family friendly policies

Location

Edgbaston, Birmingham, United Kingdom, B16 8PE

Learning & Development

Learning and development is at the heart of [Employer hidden]. We’re here to make sure everyone has everything they need to be their best.

Our Process

1. Find an opportunity that's right for you
2. Online Assessment (Customer Assistant roles)
3. Let's find out more
4. Interview
5. Final Stage
6. Decision

Our resourcing team can be reached at [contact hidden]