Job Introduction

Employer Services Manager

Get Set to change lives through employment by building partnerships that create real, sustained jobs.

About the Role

This role exists to ensure people facing barriers can access sustainable employment through strong employer partnerships. You will lead employer engagement strategy, develop a high‑performing team and personally manage strategic employers that deliver volume, quality and retention.

What This Role Is Really About

This is not relationship maintenance. It is about outcomes. You will balance purpose with commercial focus. You will lead from the front and be accountable for results that matter to people’s lives.

Environment

Externally focused and target‑driven. Fast‑moving with competing priorities. You will work closely with delivery teams, funders and employers.

What You Will Do

• Lead an employer‑led recruitment strategy aligned to participant capability
• Secure high‑quality vacancies and sustained employment outcomes
• Personally manage strategic and high‑volume employer accounts
• Lead and performance‑manage Employer Relationship Managers
• Drive a consistent sales culture and pipeline discipline
• Analyse labour market data to inform strategy and mitigate risk
• Ensure CRM accuracy, compliance and data integrity

Employer / Stakeholder Element

You will represent the organisation with employers, Job Centres, Local Authorities and funders, building trust through delivery rather than promises.

What Makes Someone Successful Here

You take ownership. You are comfortable with accountability. You balance commercial focus with social impact. You lead with clarity and pace.

What You Will Bring

Essential

• Experience leading employer engagement, sales or recruitment teams
• A track record of delivering job outcomes against targets
• Confidence managing senior or strategic employer relationships

Trainable

• Sector‑specific labour market knowledge
• Contract‑specific performance frameworks

A Day in the Role

You may start with a performance review with your team. You could spend the afternoon with a strategic employer solving recruitment challenges. Some days will feel fast‑paced. Progress is not always immediate. Consistency is essential.

What You Will Get From This Role

• Senior leadership and commercial skills development
• Clear objectives and support
• Access to Vitality support including GP access, mental health and physio
• Up to £360 through IncentFit
• Employee Assistance Programme
• Pension with 5% employer and 3% employee contributions
• Leave increases with service

You will be able to point to real outcomes you have delivered.

Values

At [Employer hidden], we are Ambitious, we take Pride in what we do, we are Considerate, we Own It and we Inspire. We are looking for people who bring these values to their work consistently.

Why Join [Employer hidden]

We are a growing, high‑impact organisation. We support tens of thousands of people into work. Our work strengthens communities and creates opportunity. You will gain experience that is highly transferable.

Recruitment Process

We review every application carefully. We expect a clear and concise CV showing what you have achieved.

You will complete short scenario‑based questions as part of your application. These must be completed in full.

If progressed, you may be invited to a telephone or video screening interview. We expect candidates to attend as agreed.

Successful candidates may complete a short work‑based assessment within 48 hours, followed by a hiring manager interview.

We look for candidates who show commitment throughout the process.

Eligibility

This role is subject to appropriate safeguarding and vetting checks. We are not able to provide visa sponsorship for this position, so applicants must have the right to work in the UK at the time of application.

Get Set for a better tomorrow. Apply today.

Additional information

We reserve the right to close applications early, so we encourage early applications. [Employer hidden] is a Disability Confident and Equal Opportunity Employer. We welcome applications from all suitably qualified individuals and are committed to supporting physical and mental wellbeing at work. Reasonable adjustments are available throughout the recruitment process. This role is subject to satisfactory recruitment checks and a commitment to safeguarding learners and clients. [Employer hidden] does not accept unsolicited CVs from agencies.

Overview

• Number of Positions: 1
• Contract Type: Full Time
• Working Hours: 35
• Salary: £3600 - £3800
• Job Category: Business/Strategic Management
• Location: London
• Reference: getsetuk/TP/106/446