Deputy Store Manager

Overview

We have a fantastic opportunity to join as Deputy Manager (Customer Experience Coach) to work in our Salisbury [Employer hidden — view at passion-project.co.uk] Store. As a Coach you will looking after all stock processes and commercial activities in the store you are based in but also deputise for the Store Manager (Store Coach) in their absence.

What you'll be doing

• Trading the store to ensure strong sales growth through the completion of key weekly activities such as merchandising the store and ensuring campaigns are completed within timescales provided
• Ensuring customers have a great shopping experience through product recovery and updated POS and pricing
• Engrain stock routines into all colleagues to ensure high stock integrity and warehouse procedures
• Lead by example and create an excellent culture and working environment for your team through great colleague engagement
• Manage a team of around 30 colleagues and direct line management of 3 Team Leaders who all oversee certain instore departments/areas
• Assist the Store Coach day-to-day and take full responsibility for all aspects of running a successful store in their absence

What we'll look for in you

• Previous management experience, preferably in a retail environment where you’ve needed to be commercially driven and taken a hands-on approach in day to day activity
• Part time working days can be flexible but ideally working on Monday, Friday and Saturday or Sunday.
• Demonstrate a proven background in developing business performance and exceeding KPIs, whilst also delivering the highest levels of store standards
• A passion for stock management
• A passion for delighting your customers by ensuring an unrivalled shopping experience
• A team-orientated person, able to communicate effectively and build high performing and highly engaged teams

D&I statement

[Employer hidden] is committed to becoming an inclusive business that is representative of our customers and locations. We recognise the value in diversity and welcome applications from all candidates regardless of age, race, religion, disability, gender or sexual identity, socio-economic background or education. We are committed to making [Employer hidden] a place where everyone can enjoy a successful career and have systems in place to support all our colleagues.

Location

Hatches Lane, Bourne Retail Park, Salisbury, Wiltshire, SP1 2QQ (Get Directions)