Barista/Coffee Shop Assistant

Overview

Your local [Employer hidden] store is looking for a minimum 16 hrs per week Barista/Coffee Shop Assistant. Our coffee shops, affectionately titled Pausa, are positively thriving and it is our Coffee Shop Assistants that are at the very heart of their success. You’ll take pride in every cup you pour, build expert knowledge of our product range and meaningfully connect with our customers.

What you'll be doing

• Be customer obsessed – consistently consider the impact of your actions on the customer experience, and strive to deliver joyful experiences
• Serving hot and cold beverages that delight our customers
• Dishing up our delicious savoury and sweet food items, ensuring presentation sparks joy
• Ensuring all cooked food is nice and hot
• Keeping the restaurant tables clear and sanitised
• Providing an exceptional standard of cleanliness throughout the kitchen, service area and restaurant
• Consistently deliver exceptional customer service to support strong CSAT scores
• Working with a variety of ingredients including dairy, nuts, meat products including pork

What we'll look for in you

• You are customer obsessed - you put customers first in every interaction
• You’re flexible, able to work across the weekends and evenings
• You have previous experience working closely with a team and ideally prior work experience in a similar environment
• You are a friendly, hard-working individual who loves to provide a joyful customer dining experience
• You are a team player who never fails to contribute

D&I statement

[Employer hidden] is committed to becoming an inclusive business that is representative of our customers and locations. We recognise the value in diversity and welcome applications from all candidates regardless of age, race, religion, disability, gender or sexual identity, socio-economic background or education.