Change Lead

About The Role

This is a great opportunity to step into a Change Lead role at an exciting time for [Employer hidden] and South Ribble Borough Council. Working at the heart of our transformation agenda, you’ll take the lead on some of our most high‑profile change programmes to future proof services, including digital systems upgrades, customer services transformation, and improvements that have a direct impact on our residents.

As we prepare for Local Government Reorganisation (LGR), this role will play a key part in shaping how our services, people and technology evolve.

• Leading a portfolio of organisational change projects through the full project lifecycle; from early stakeholder engagement and developing business cases, through to project delivery, embedding change and making sure improvements stick.
• Making sure strong governance and structured project and change management are in place so that we deliver changes in a clear, transparent and well‑managed way.
• Working closely with multi‑disciplinary teams, both internally and with external partners, to bring expertise together and deliver meaningful improvements.
• Acting as a visible champion for change; supporting leaders and senior managers to plan, communicate and deliver change effectively.

Who We’re Looking For

• An experienced project manager or change manager who has experience of delivering complex projects and initiatives involving change and transformation.
• An individual who enjoys working collaboratively and is able to build relationships with stakeholders in order to deliver benefits and improvements.
• Someone with experience of change management approaches including discovery phases and process mapping.
• An excellent communicator, who can communicate effectively at all levels across the council, both verbal and written, including undertaking consultation and engagement exercises with internal and external customers
• Someone with a learning mindset with the ability to identify opportunities to learn from others.
• Someone who works well in a team as well as confident and able to use their own initiative to drive forward projects.

Other Requirements

• This role requires some travel around our boroughs. You should have a valid driving license or the equivalent mobility.

Our Benefits

• 25 days annual leave plus bank holidays (and Christmas shutdown)
• Hybrid/agile working from day one
• Local Government pension
• Healthcare Cash Plan for cash back on health treatments
• Cashback website access for savings on brands you love
• Volunteering days
• Free parking
• Car Allowance

About Us

[Employer hidden] is dedicated to providing first-class services and promoting the well-being of the local community. Our staff are our greatest resource, at the heart of everything we do, and are crucial to the delivery of excellent services for our residents. At [Employer hidden], we’re always striving to make our borough the best to live, work and visit.

Working Together

We share a number of our services with South Ribble Borough Council. This allows for improved resilience across both councils and provides numerous benefits to our operations. Whilst some staff and back-end processes are shared between the Councils, both Councils still retain sovereignty and have separate strategies and corporate plans.