Support Worker

🔒 Confidential Employer
Posted 5 May 2026
LOCATION
Diss
TYPE
Full-time
LEVEL
Entry-level
CATEGORY
Healthcare
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Personal Care Communication Flexibility Resilience Empathy Record Keeping Teamwork Person-Centred Support

FULL DESCRIPTION

Support Worker

[Employer hidden — view at passion-project.co.uk] - Hill House, Pulham St Mary, Diss, Norfolk

Onsite | Full-time | Permanent | £13.45/hour

What you'll be doing

We are looking for a compassionate and dedicated Support Worker to join our team. In this rewarding role, you will provide the highest standard of person-centred support and care, enabling the people who use our service to live with dignity, independence, and choice.

  • Provide personal care and support with daily living tasks.
  • Encourage and assist participation in activities and community life.
  • Support service users in achieving their personal outcomes in the way they choose.
  • Maintain accurate records, care plans, charts, and daily notes.
  • Build positive relationships with service users, families, colleagues, and stakeholders.
  • Uphold safety, security, and confidentiality in line with policies and regulations.
  • Act as a key worker for individuals, helping them to set goals and track progress.
  • Promote choice, independence, and involvement at all times.
  • Contribute to continuous improvement by sharing ideas and suggestions.

What you'll bring to the role

Our work is rewarding but can be challenging, so resilience is key. No two days are the same! Your natural empathy will help you support others through both the highs and lows.

  • A caring and respectful approach to supporting others.
  • Ability to work flexibly and think innovatively.
  • Strong communication and relationship-building skills.
  • Commitment to upholding professional standards, policies, and procedures.
  • Experience in care or support work (desirable, but not essential – training provided).

What we will give you in return

  • Contributory pension scheme
  • Flexible benefits including reduced rates and access to new schemes including gym membership, IT technology and Healthcare Cash Plan
  • Access to development opportunities
  • Sponsorship of professional qualifications through our Individual Professional Development (IPD) panel
  • Leadership & management development
  • Long service award
  • Refer a friend bonuses
  • Relocation support up to £3000 (terms apply)

Shortlisting may begin upon receipt of applications, and the Recruiting Manager may close the vacancy early if enough suitable candidates are identified.

About [Employer hidden]

[Employer hidden] is the UK’s leading independent provider of mental health and adult social care. With 12,000 colleagues and a network of 270 services, we support over 24,000 people each year. We are an equal opportunities employer committed to providing an inclusive, accessible recruitment process. All roles are subject to a successful disclosure from the DBS.

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