P&C Liability Property Damage Adjuster
SKILLS
FULL DESCRIPTION
P&C Liability Property Damage Adjuster
Davies Claims North America is looking for a Liability Property Damage Adjuster to join our team. Reporting to the TPA/P&C Manager, you will adjust first- and third-party property damage claims in a timely, accurate, and professional manner. To be successful, you must have high level attention to detail and problem-solving skills, superior time management skills, and superb communication skills. You must have at least one year of adjusting experience, as well as a bachelor’s degree or three or more years of equivalent work experience.
Key Responsibilities
- Review new assignments within 24 hours of assignment and completion of the Plan of Action
- Contact the Insured or Claimant within 24 hours of assignment
- Assign appraisers or coordinate the receipt of damage estimates according to the client guidelines or approval
- Determine if estimates or appraisals are appropriate based upon reported damages and other evidence
- Gather evidence of damages, set, and adjust reserve amount appropriately
- Interview the Claimant, Insured, and/or witnesses as necessary
- Evaluate the facts and law to determine liability and the amounts owed
- Daily review of workflow and claim system reminders with follow-up
- Request payment authorization according to client guidelines and Davies Claims North America policy
- Follow client guidelines for any claim denial
- Obtain internal investigation reports from the Insured when permitted by the client
- Determine degree of Attorney involvement, if necessary
- Always act with utmost good faith
- Set reminders within the claim system for necessary follow-up
- Accurately record any communication or activity relevant to the claim
- Follow branch procedures to image documents
- Meet Continuing Education requirements for licensure
- Maintain a 95% claim closure ratio
- Report to Excess Carrier on qualifying claims
- Notify supervisor and client of Summons and Complaint
- Read and understand Excess Carrier Insurance Policy
- Develop working knowledge of Loss of Business Income and Extra Expense
- Check for Claimant’s compliance with F.S. 768.28 Sovereign Immunity
- Evaluate for subrogation opportunities and possible fraud
- Identify and pursue subrogation, contribution, indemnification
- Assist others as called upon by Claims Supervisor
- For Third-Party Vehicle Damage claims: interview insured driver
- For Third-Party Vehicle Damage claims: determine injury status
- For Third-Party Vehicle Damage claims: obtain recorded statement if injury
- For Third-Party Vehicle Damage claims: obtain Certificate of Destruction
- For Third-Party Vehicle Damage claims: verify ownership
- For Third-Party Vehicle Damage claims: arrange vehicle removal
- For Third-Party Vehicle Damage claims: interact with other insurance adjusters
- For Third-Party Vehicle Damage claims: send subrogation paperwork
- For Third-Party Vehicle Damage claims: check for lien holders
- Exhibit company values
- Perform other duties as assigned
Skills, Knowledge & Expertise
- 1 year of adjusting experience
- Bachelor's degree or three or more years of equivalent work experience
- Proficiency in Microsoft Office Suite
- Superb communication skills, verbal and written
- Superior time management skills
- Exceptional capability to multi-task and prioritize
- Excellent team player with interpersonal skills
- High level attention to detail and problem-solving skills
- Capable of working collaboratively and independently
- Exhibit discretion with sensitive and confidential information
- Display comfort working with key people at all levels
Equal Employment Opportunity & Legal Notices
At [Employer hidden — view at passion-project.co.uk], we are dedicated to supporting the well‑being and future of our qualifying employees. Benefits include medical, dental, vision, 401(k) with matching, time-off policies, paid holidays, life insurance, and disability coverage. Diversity and inclusion are core values. Compensation transparency: $47,500 - $55,000 / year. Background checks conducted after conditional offer. For issues, email [contact hidden].