Claims Handler CH3
SKILLS
FULL DESCRIPTION
Claims Handler CH3
[Employer hidden — view at passion-project.co.uk] are seeking a Claims Handler (CH3) to join their Liverpool team. The claims handler will be responsible for managing a caseload of Public / Employers Liability claims up to a reserve value of £30,000. The handler will manage the claim from inception to settlement pre litigation.
- Department: Legal
- Employment Type: Permanent - Full Time
- Location: Leeds
- Workplace type: Hybrid
Key Accountabilities
- To proactively manage a caseload of PL/EL claims up to and including reserve limits of £30,000 to conclusion
- Maintain accurate data on relevant case management system
- Comply with set client SLA’s
- To attend client review meetings and assist with client project work where applicable
- Undertake appropriate additional tasks provided by the team leader
- Ensure quality service standards and productivity levels are maintained to a high standard
- Report to Team Leader/Claims Unit Service Manager undertaking appropriate additional tasks
- Allocate new claims as and when required
- Carry out supervisory tasks appropriate to level and as per management instructions
Experience, Skills and Qualifications
- Minimum 2 years claims handling experience
- Experience dealing with quantum up to 25k
- Experience in the evaluation, negotiation and settlement of Public/Employers' Liability Claims
- Flexible approach to work
- Supervisory experience is desirable
Benefits
- Davies Incentive Plan
- 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
- Simply Health Care Cash Plan
- WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics
- Death In Service – after 1 years’ service
- Pension Contribution based 5% Employee / 3% Employer
- Employee Resource Groups
- Employee Volunteering Programme
- Cycle to Work Scheme*
- Tech Scheme*
- Season Ticket Loan*
- Gym Flex*
- Access to Online Discount Sites
- Discounted Gourmet Society Membership
- Discounted Tickets for Merlin Attractions nationwide
- Discounts at local retail outlets
*after successfully completing probation
About [Employer hidden]
[Employer hidden] is a leading provider of legal and claims solutions to insurers, businesses and other suppliers to the insurance sector. We manage more than £1bn worth of insurer claims and resolve in excess of 100,000 claims per year working in partnership with leading insurers, MGAs, brokers, corporates and the public sector.
With more than 50 years’ experience we have an in-depth understanding of the insurance claims process, enabling us to contain and lower litigation rates, shorten claims lifecycles and reduce overall claims costs. We combine proven processes, technology and low cost infrastructure with extensive legal and insurance market knowledge. This enables us to create individual solutions for each of our clients that match their requirements in terms of quality, performance and value for money.
We invest heavily in specialised services, technology and innovation for our insurance clients, and we are the first to launch a true artificial intelligence (AI) insurance lawyer. Through our proprietary AI lawyer, Lauri, we’ve transformed the claims handling process for low-value personal injury claims; we’ve reduced claim lifecycles and reduced costs for our clients. Supported by commercial acumen and innovative products, [Employer hidden] leads the way in providing legal solutions to the insurance industry.