Special Investigator
SKILLS
FULL DESCRIPTION
Special Investigator
[Employer hidden — view at passion-project.co.uk] is hiring a Special Investigator to join their Insurance Claims Investigation Team. This is a fully remote, permanent full-time position based in the UK.
Job Purpose
Assist in the management of a portfolio of insurance claims by supporting existing Investigators through to the outcome of the case. This is an initial desk-based position that is geared towards a quick progression to a Field Investigators role, so the ability to travel is crucial.
What will your day look like
- Investigative Planning & Preparation
- Interviewing & Statement Taking
- Evidence Identification, Gathering, Analysis & Presentation
- Reporting & Correspondence Proficiency
- Operate within the agreed structured process of DSI, working in tandem, where appropriate, with other areas of The [Employer hidden] Group
- Comply with client specific service standards and ensure investigations are conducted within the Company’s guidelines, procedures & protocols
- Be accountable for achieving Key Performance Indicators, as determined by DSI management
- To ensure technical and professional development progress is in accordance with agreed Personal Development Plans (PDP)
- Perform any other appropriate duties, as & when reasonably requested by DSI Management
Knowledge and Abilities
- Previous investigative and insurance experience essential
- Working knowledge of civil & statutory law within investigations
- Working knowledge of evaluating and handling “intelligence”
- Capable of handling sensitive and confidential material
- Applied knowledge in vulnerable customer care
- Willing to commit to professional study
- Clean UK driving licence
Benefits
Career & Purpose: [Employer hidden] Innovation Lab, Leadership training programme, Funding for professional qualifications, Thrive at [Employer hidden] learning opportunities. Environmental & Social: The [Employer hidden] Foundation, Local charity funding, Pennies To Heaven, Employee Resource Groups, Employee volunteering programme. Financial Health: Pension (5% employee, 5% employer), My Choices at [Employer hidden] (High Street discounts and Financial wellbeing hub), Life assurance (x4), Refer a Friend, Cycle to Work Scheme, Lease car salary sacrifice, [Employer hidden] Incentive Plan, Enhanced maternity, paternity and adoption pay. Mental, Physical & Emotional Wellbeing: Wellbeing centre, Discounts with 100's of UK retailers, EAP 24/7 confidential helpline, 25 days holiday (increases to 26 after 5 years, 27 after 10 years), Flexible working (hybrid, work from home or office), Dress for your day, Inclusive employment policies, Flexible benefits including holiday purchase plan, health cash plan and BUPA dental plan.