Business Operations Lead (Fraud)
SKILLS
FULL DESCRIPTION
Business Operations Lead (Fraud)
[Employer hidden — view at passion-project.co.uk] is hiring a Business Operations Lead (Fraud) in London. This is a full-time, on-site position in the Fraud and Compliance department.
About Us
We’re building the world’s leading cross-border fintech for emerging markets - empowering families, fueling local economies, and changing how millions access financial services. Since our launch in 2019, we have transformed how money moves across borders with operations spanning 6 out of 7 continents. We’re growing fast, backed by world-class investors. [Employer hidden] is an equal opportunity employer.
Role
We are looking for an experienced Business Operations Lead to own and lead [Employer hidden]’s fraud strategy, ensuring our customers and business remain protected from financial crime and abuse.
Responsibilities
- Develop and implement a comprehensive fraud prevention strategy
- Leverage data analytics to enhance fraud detection, transaction monitoring, and identity verification
- Collaborate with compliance, product, and engineering teams
- Lead and scale fraud operations with tools, automation and data-driven insights
- Stay ahead of evolving fraud tactics and regulatory trends
- Develop and grow the fraud team
Requirements
- 8+ years of experience owning outcomes in an analytics and operations-intensive function (ideally fraud)
- Proven track record of building and scaling fraud prevention programs in high-growth environments
- Hands-on experience with analytics, machine learning models, and automation tools
- Strong background in data-driven decision-making, with proficiency in SQL strongly preferred
- Bonus points for fintech experience
Personal Attributes
- High ownership and ability to operate in a fast-paced environment
- Seeks out opportunities to unlock value
- Recognizes challenges and proposes solutions
- Willingness to travel periodically
Also you are
- Outgoing - you love speaking to people
- Execution Oriented - impact first philosophy
- Mission Oriented - passionate about tech for good
- Organised - systematic approach to work
- Driven - thrives in a fast-paced, target oriented company
Taptap Values
Impact first, Team next, Accept reality, Propose solutions, Win with grit, Be proactively candid, Love the particular, Own it, Create positive energy, Maybe even have fun.
If you require reasonable adjustments, please let us know. [Employer hidden] is an equal opportunity employer. Note: we recognize imposter syndrome is real - any candidate that does not perfectly fit every characteristic is still strongly encouraged to apply.