Retail Assistant Manager
🔒 Confidential Employer
Posted 5 May 2026
LOCATION
Inverness
TYPE
Full-time
LEVEL
Associate
CATEGORY
Retail
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion
SKILLS
Customer Service
Sales
Team Leadership
Coaching
Communication
Adaptability
Multitasking
Target Achievement
FULL DESCRIPTION
Retail Assistant Manager
[Employer hidden — view at passion-project.co.uk] is hiring an Assistant Manager for the Inverness store. Onsite, permanent full-time role with a starting salary of £13.81 per hour plus commission and benefits.
About Our Offer
- [Employer hidden] offers much more than just a starting salary of £13.81 per hour
- Be rewarded for exceeding your targets with our commission scheme
- Enjoy fantastic holiday benefits, discounts, special offers and the ability to purchase additional [Employer hidden] time off
- Benefit from our Health and Wellbeing across key areas – Financial, Health, Social, Community and Career
- Investment in your development and career progression
- Pension scheme and life assurance
About the Job
- Lead by example and role model company values to inspire your team and deliver excellent customer service
- Personality and experience will assist you to guide, coach and develop the team to collaboratively reach high performance and standards that drive engagement
- Assist with developing the team to be proactive and actively investigate and resolve every question or complaint. If things don’t go quite right, you’ll have the confidence to step in and take ownership
- As technology advances so does [Employer hidden], you’ll work with a variety of systems empowering you to enhance your knowledge to actively improve our customer digital journey
- Monitor and report on customer feedback, spot trends, improve customer satisfaction and loyalty to grow our business
- Assist with recruiting talent, maintaining high levels of engagement and low levels of attrition
About You
- Proven passion for leading by example and delivering excellent customer service
- Confident and fun motivator with a strong drive to achieve goals and sales targets
- Skilled at balancing multiple tasks and confident to stay motivated when challenges arise
- Flexible to embrace change and adapt easily to new ways of working
- Trusted mentor with a fair and inclusive management style who recognises people are our most valued asset
- An organised individual who takes pride in their work and able to communicate effectively
- Able to work a varied shift pattern each week in-line with shop opening and closing times
From a workplace to a place to belong. At [Employer hidden] we embrace diversity, equity and inclusion, encouraging everyone to come as you are, because together, our potential is limitless.
We're committed to supporting candidates with disabilities and impairments so if you require any support, please let us know.
Please note, if you've been interviewed for this role within the last 6 months, we're unable to consider a further application at this time.
Contact
Email: [contact hidden]
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