Trainee Optical Assistant

🔒 Confidential Employer
Posted 5 May 2026
LOCATION
Caerphilly
TYPE
Full-time
LEVEL
Entry-level
CATEGORY
Healthcare
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Customer Service Teamwork Initiative IT Systems Communication Active Listening Adaptability Optical Terminology

FULL DESCRIPTION

Trainee Optical Assistant

Company: [Employer hidden — view at passion-project.co.uk]

Location: Caerphilly

Salary: £12.94 per hour

Full Time, Permanent

The Role

So, you're a proactive people person ready to be the friendly face our stores need? Sounds like you'd be a great fit here. So, if you've had previous optical experience as an Optical Advisor or Dispensing Assistant, this Optical Assistant role could be perfect for you. As an Optical Assistant, you'll use your passion for the [Employer hidden] brand, products and services alongside your incredible customer service skills, to create an outstanding store environment for both our customers and our team.

Our Business

Based in Caerphilly.

What's on Offer?

  • Salary: £12.94 per hour
  • Working hours: 37.5 (1 weekend day per week required)
  • Benefits
  • Bonus of up to £150 per month
  • We will auto-enroll you into the pension scheme with an employer contribution when you contribute too
  • [Employer hidden] Perks - a portal to a world of great everyday discounts and savings
  • Friends and family discount
  • WeCare - our employee support service to help you and your immediate family when you need it most
  • Complimentary subscription to the Headspace app
  • Eyecare and hearcare discounts for you and your family
  • Charity day

What We're Looking For

  • Passion for providing excellent customer service and making customers' lives easier
  • Great teamwork
  • A good initiative
  • Confidence in using IT systems
  • Excellent communication and listening skills
  • Prepared to step out of your comfort zone and try something new
  • Able to receive feedback and be open to development, knowing we'll be there to support and guide you throughout your process

Find Out More

If you've got all these skills, we'd love for you to apply, but there's also some desirable experience that could set you apart from the competition if you have it.

  • Previous experience in a fast-paced customer service environment
  • Experience in optics business
  • Basic knowledge/experience of optical terminology.

Checked all the boxes? This job will close when it's filled, so don't delay, apply today!

Key Information

  • Location: Caerphilly
  • Area of interest: Trainee Optical Assistant
  • Contract type: Permanent
  • Apply by: 7th June
  • Recruiter: andrew.hastings1@[Employer hidden].com
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