Optical Assistant

🔒 Confidential Employer
Posted 5 May 2026
LOCATION
Darlington
TYPE
Full-time
LEVEL
Associate
CATEGORY
Retail
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Customer Service Optical Knowledge Teamwork IT Systems Proficiency Communication Skills Listening Skills Initiative Willingness to Learn

FULL DESCRIPTION

Optical Assistant

[Employer hidden — view at passion-project.co.uk] - Darlington - Full Time, Permanent - £12.91 per hour

The Role

So, you’re a proactive people person ready to be the friendly face our stores need? Sounds like you’d be a great fit here. So, if you’ve had previous optical experience as an Optical Advisor or Dispensing Assistant, this Optical Assistant role could be perfect for you. However, if you're keen to learn and have experience working in fast-paced retail environments, then we would love to hear from you. As an Optical Assistant, you’ll use your passion for the [Employer hidden] brand, products and services alongside your incredible customer service skills, to create an outstanding store environment for both our customers and our team.

Our Store

Based in Darlington, our store is looking for someone passionate and enthusiastic to support the team and offer excellent customer service.

What’s on Offer?

  • Full time - 40 hours per week
  • [Employer hidden] Perks – our discounted benefits scheme
  • 28 days holiday including Bank holiday (pro rata)
  • Birthday day off
  • Enhanced company sick pay after passing 3 month probation
  • Eyecare and Hearcare Discount
  • [Employer hidden] Perks
  • WeCare
  • Enhanced family leave (maternity/paternity)
  • £12.91 per hour

What We’re Looking For

  • Previous optical experience as an Optical Advisor or Dispensing Assistant or a willingness to learn
  • Passion for providing excellent customer service and making customers’ lives easier
  • Great teamwork
  • A good initiative
  • Confidence in using IT systems
  • Excellent communication and listening skills
  • Prepared to step out of your comfort zone and try something new
  • Able to receive feedback and be open to development, knowing we’ll be there to support and guide you throughout your process

Desirable Experience

  • Previous experience in a fast-paced customer service environment
  • Experience in optics or Audiology business
  • Basic knowledge/experience of optical and/or Audiology terminology

Key Information

Location: Darlington
Area of interest: Optical Assistant
Contract type: Permanent
Salary: £12.91 per hour
Apply by: 12th May

Contact: [contact hidden]

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