The role

So, you’re a proactive people person, passionate about retail and offering the best customer service? Sounds like you’d be a great fit here. So, if you’ve ever considered a career in optics, this Customer Service Apprentice role could be perfect for you.

We are currently looking for individuals who are enthusiastic about providing great Customer Service and would like to pursue a career in retail or management. This Apprenticeship opportunity will give you the chance to spend 13 months building the skills and confidence that come with training in a paid full-time job, all the time surrounded by a friendly, highly-experienced team who will support you every step of the way.

What’s on offer?

• Salary - £8.20 per hour
• Full time working hours - 37.5 hours per week
• Additional paid day off on your birthday to celebrate you!
• We will auto-enroll you into the pension scheme with an employer contribution when you contribute too
• [Employer hidden] Perks - a portal to a world of great everyday discounts and savings
• WeCare - our employee support service to help you and your immediate family when you need it most
• Eyecare and hearcare discounts for you and your family

Main responsibilities

• Answering and making calls
• Booking appointments
• Diary management
• Communicating effectively with customers and clinicians

What we’re looking for?

• Passion for providing excellent customer service and making customers’ lives easier
• Great teamwork
• A good initiative
• Confidence in using IT systems
• Excellent communication and listening skills
• Prepared to step out of your comfort zone and try something new
• Able to receive feedback and be open to development, knowing we’ll be there to support and guide you throughout your process (with your openness and our guidance, your opportunities will be endless)

Find out more

For more detailed information about the [Employer hidden] Apprenticeship programme, please click the link below: Apprenticeships at [Employer hidden] | [Employer hidden] UK Careers

Checked all the boxes? This job will close when it's filled, so don't delay, apply today!

Key information

• Location: Nottingham
• Area of interest: Customer Service Apprenticeship
• Contract type: Permanent
• Apply by: 27th May