Optical Assistant

🔒 Confidential Employer
Posted 5 May 2026
LOCATION
Whitstable
TYPE
Full-time
LEVEL
Entry-level
CATEGORY
Healthcare
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Customer Service Eye Test Booking Patient Pre-screening Style Advice Frame Measurement Phone Etiquette Teamwork Communication

FULL DESCRIPTION

Optical Assistant

[Employer hidden — view at passion-project.co.uk] is seeking a caring, hard-working individual to join their Whitstable store as a full-time Optical Assistant. This entry-level role involves welcoming customers, booking eye tests, pre-screening patients, providing style advice, measuring frames, and handling phone calls. Full training is provided, with opportunities for professional development. The store offers a supportive team environment in a lively seaside town.

The Role

Are you a caring individual looking to start your career as an Optical Assistant? You’ve come to the right place. We aren’t looking for people with years of experience and heaps of qualifications, just passionate, hard-workers ready to confidently welcome and help customers as they walk through our doors. And once you’ve found your feet as a Trainee Optical Assistant, you don’t just have to stop there. We have plenty of professional training and development in other business areas, as well as the support of experienced Opticians and Technicians supporting you on your journey. So whatever you want your career to look like, you can bring it to life at [Employer hidden].

Our Store

Located in the heart of Whitstable, our [Employer hidden] store is a welcoming and vibrant hub for the local community. Whitstable is a lively seaside town, known for its beautiful coastline, independent shops, cosy cafés and famous harbour – perfect for a stroll on your lunch break or after work. Getting here is easy – we’re well-connected by public transport, with regular bus routes and Whitstable train station just a short walk away. For those driving, there’s convenient parking nearby, making your commute stress-free. If you’re looking for a role where no two days are the same and teamwork is at the heart of everything we do, you’ll love being part of our Whitstable store.

Our Team

We’re proud to have a fantastic team of around 15 passionate and dedicated professionals here at [Employer hidden] Whitstable. Every team member brings their own expertise and enthusiasm, creating a supportive, family‑like atmosphere where high standards and genuine care are at the heart of everything we do. You’ll be joining a friendly, close‑knit group who truly look out for one another – whether that’s on a busy day in store or through regular team nights out and meals together. Set in a lively and welcoming local area, the store benefits from a steady flow of customers and a positive community feel, making every day rewarding and full of variety. Teamwork, personal growth and making a real difference for our customers are what unite us, and it’s something we’re incredibly proud of.

What’s on Offer?

As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:

  • Competitive salary depending on experience and optical qualification
  • Full time - 40 hours a week, to include working weekends
  • We will auto-enroll you into the pension scheme with an employer contribution when you contribute too
  • [Employer hidden] Perks - a portal to a world of great everyday discounts and savings
  • WeCare - our employee support service to help you and your immediate family when you need it most
  • Complimentary subscription to the Headspace app
  • Eyecare and hearcare discounts for you and your family
  • Enjoy an additional paid day off on your birthday to celebrate you!
  • Enhanced family leave and company sick pay

What We’re Looking For

Some of the responsibilities of this role include:

  • Welcoming customers into store
  • Booking in eye tests
  • Pre-screening patients
  • Providing style advice
  • Measuring frames
  • Taking phone calls

Find Out More

If you are comfortable with the responsibilities we’re looking for and are excited by this opportunity, we’re excited to hear from you. Got what we’re looking for? This job will close when it's filled, so don't delay, apply today! #LI-NS1

Salary: Competitive

Key Information

Location: Whitstable

Area of interest: Optical Assistant

Contract type: Permanent

Apply by: 11th May

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