Service Coordinator

Purpose of the Role

As a Service Operations Coordinator, you’ll be right at the heart of our service organisation the person who keeps everything moving, aligned, and running smoothly. You’ll coordinate and schedule wind turbine service activities across multiple sites, making sure our technicians have what they need, our customers stay informed, and our turbines stay turning. Think of this role as the operational hub that connects field teams, service management, customers, and support functions.

What You’ll Be Doing

Operational Planning & Coordination

• Support Team Leads with turbine mobilisation and demobilisation, including issuing work orders, checking completion, reviewing parts usage, and validating technician hours.
• Plan and schedule routine maintenance, servicing tasks, and outstanding items to meet operational and contractual commitments.
• Act as the go to operational contact for site teams, offering clear direction and timely support.
• Work closely with Service Managers, Team Leaders, and Technicians every day to keep the Service Plan on track.
• Prioritise faults based on severity and contractual requirements to ensure fast, effective triage.

Performance & Customer Communication

• Lead weekly Service Plan reviews with the Head of Service.
• Keep customers and Area Managers updated on outages, breakdowns, rectifications, and planned work.
• Track turbine availability, maintenance progress, and response times to ensure we hit performance targets.
• Prepare performance insights and service documentation for customer meetings.
• Maintain accurate, compliant service records to support audits and contractual obligations.

Resource & Logistics Management

• Optimise technician allocation to reduce downtime and minimise travel costs.
• Coordinate travel, accommodation, and vehicle logistics with the Fleet Manager.
• Manage site access requirements, permits, keys, and ensure compliance with local site rules.

Continuous Improvement & Safety

• Spot recurring faults, trends, and operational inefficiencies and recommend practical solutions.
• Support improvements in planning, scheduling, and reporting workflows.
• Contribute to initiatives that strengthen safety, quality, and operational excellence across the service organisation.

What You Bring

• Experience in service planning, scheduling, or operational coordination (energy or renewables experience is a bonus).
• Strong organisational and communication skills.
• Ability to juggle multiple priorities in a fast‑paced, technical environment.
• Confidence using service management systems, work order tools, and MS Office.
• A safety‑first mindset and a sharp eye for detail

About [Employer hidden]

At [Employer hidden], we’ve been in the wind turbine game for over two decades, and now, we’re ready to spread our wings and soar as an independent entity, supporting various wind turbine brands. Our journey into independence began in 2021, and every day, our team is fuelled by the excitement of growth and autonomy. Our Mission: Offering Top-Notch Support, No Exceptions! We’re here to dish out top-tier maintenance support to everyone in need, regardless of the turbine brand or whether you’ve got one or a hundred turbines in your backyard. Expect us to swoop in with agile, honest, and lightning-fast support. From routine maintenance to blade inspections, repairs, 24/7 remote monitoring, and even those must-do statutory inspections – we’ve got your back! Basically, everything to keep those turbines dancing in the wind. Our Secret Sauce: Expertise, Resources, and a Personal Touch! We’re renowned for our wizard-like expertise, abundant resources, and a friendly, personalised approach that ensures you squeeze every last whirl out of those turbines. Our HQ: Where Magic Happens! Our headquarters are nestled in the lively city of Amersfoort, Netherlands. But hey, our squad is scattered all across Europe, maintaining wind turbines worldwide. Meet Our Funky, Spirited Team. We’re not just a team; we’re a bubbling cauldron of enthusiasm and youthfulness, growing alongside our company. That makes our work environment an absolute blast—overflowing with energy and collaboration! We’re open, direct, and as honest as a clear blue sky, reflecting the diverse world we live in! Hey, You! Still Here? Join the Fun! If you’re still hanging in there and thinking, “This sounds like my kind of jam,” hit that apply button. We’re itching to meet folks who match our vibe and skills. Let’s make some wind turbine magic together! Join us at [Employer hidden]. If you’re keen on renewable energy and thrive in a dynamic environment, we want you on our team! Apply Now and Let’s Rock the Wind Turbine World Together!