Job Description

As a Control Room Operator, you’re the backbone of our Wind Turbine Squad. Picture yourself as the vigilant guardian, overseeing the global performance of our turbines. Your mission? Monitor, equip on-site Technicians, troubleshoot issues remotely, and gather all necessary information to report back to our customers. Your insights will be the wind beneath their wings (or turbines, in this case).

What You'll Do

• Monitor our wind turbines worldwide and escalate all important system alerts.
• Assist and/or supervise service activities performed by colleagues and/or third parties.
• Remotely troubleshoot alarms and warnings like a digital detective, cracking the code to turbine tranquillity.
• Dive into the symphony of communication! You’ll communicate with customers, technicians, and Remote Technical Support to coordinate tasks and mitigate doubts.
• Keep Service-related records up to date, creating a culture where every hiccup turns into a valuable lesson.
• Conduct wind turbine performance analyses, transforming data into insights using our “supervisory control and data acquisition” (SCADA) system.
• Within our team, you’re the maestro of customer contact, wielding your specialist wand to orchestrate seamless interactions that leave everyone cheering for an encore.
• Our team has hit a growth spurt and, well, a few growing pains! We need a team player like you to bring your expertise in work structures and efficiencies. Basically, we’re hoping you’ll be the guiding light so the whole team can navigate this growth phase smoothly and learn a thing or two from your mastery in this area!

What’s in Your Toolbox

• Ready to build a stellar and professional relationship with customers and stakeholders (both internal and external).
• Excellent English communication skills. Dutch, German and/or Swedish would be considered a huge advantage!
• A friendly communicator who loves being part of a team.
• Excels in the art of bringing order to chaos, turning every task into a harmonious parade of success!
• Can sculpt unconventional solutions with a touch of whimsy to make work feel like a breeze!
• Possesses a talent for unravelling mysteries, problem-solving and a skill for putting priorities in the spotlight.
• Master of the analytical realm with wizardry in IT skills.

Bringing a ‘can-do’ attitude that puts cheerleaders to shame, along with a commercial savvy that would impress even the office vending machine, this candidate is the secret weapon of pragmatism and independence.

About Full Circle

At Full Circle, we’ve been in the wind turbine game for over two decades, and now, we’re ready to spread our wings and soar as an independent entity, supporting various wind turbine brands. Our journey into independence began in 2021, and every day, our team is fuelled by the excitement of growth and autonomy.

Our Mission: Offering Top-Notch Support, No Exceptions! We’re here to dish out top-tier maintenance support to everyone in need, regardless of the turbine brand or whether you’ve got one or a hundred turbines in your backyard. Expect us to swoop in with agile, honest, and lightning-fast support. From routine maintenance to blade inspections, repairs, 24/7 remote monitoring, and even those must-do statutory inspections we’ve got your back! Basically, everything to keep those turbines dancing in the wind.

Our Secret Sauce: Expertise, Resources, and a Personal Touch! We’re renowned for our wizard-like expertise, abundant resources, and a friendly, personalised approach that ensures you squeeze every last whirl out of those turbines.

Our HQ: Where Magic Happens! Our headquarters are nestled in the lively city of Amersfoort, Netherlands. But hey, our squad is scattered all across Europe, maintaining wind turbines across the globe.

Meet Our Funky, Spirited Team. We’re not just a team; we’re a bubbling cauldron of enthusiasm and youthfulness, growing alongside our company. That makes our work environment an absolute blast overflowing with energy and collaboration! We’re open, direct, and as honest as a clear blue sky, reflecting the diverse world we live in!

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