Summary

[Employer hidden — sign up to reveal] Retail is where the best of [Employer hidden — sign up to reveal] comes together. We bring our expertise to help people do what they love, delivering an only-at-[Employer hidden — sign up to reveal] experience. We believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work. As a Specialist, you build brand loyalty and create owners of [Employer hidden — sign up to reveal] products and services. You're dedicated to selling and delivering a customer service experience that is unlike any other. A Specialist is curious — you ask questions to learn about our customers' needs, customizing recommendations to enrich their lives.

Description

• Deliver excellent service to [Employer hidden — sign up to reveal] customers by seeking to understand their needs, identifying ownership opportunities, presenting products and services, and educating customers on relevant ways to buy products.
• Understand and proactively stay up to date on [Employer hidden — sign up to reveal]'s products, services, purchase options, and Product Zone sales processes.
• Support your peers throughout the store as needed by sharing knowledge about [Employer hidden — sign up to reveal]'s products, services, and purchase options, and assist in offering ownership opportunities.
• Maintain accuracy and follow guidance.
• Perform other tasks as needed, including but not limited to providing customer service and support in other areas of the store.
• Contribute to an inclusive environment by respecting each other's differences and having the curiosity to learn.
• Demonstrate [Employer hidden — sign up to reveal]'s values of inclusion and diversity in daily activities.

Minimum Qualifications

• You should have availability to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations.
• You should also be proficient in the local language, both written and spoken (sign language supported).

Preferred Qualifications

• Demonstrate knowledge of [Employer hidden — sign up to reveal] products and services.
• Personalize solutions based on customer needs, and effectively communicate them.
• Work in a fast-paced environment, often supporting multiple customers at the same time.
• Work in a team environment, demonstrating shared responsibility and accountability with other team members.
• Be curious and open to learning from others and helping each other grow.
• Learn about and deepen your understanding of [Employer hidden — sign up to reveal] products and services, and third-party products, to enhance the customer experience.
• Be trusted with sensitive or confidential information, keeping with [Employer hidden — sign up to reveal]'s core values.

Additional Information

At [Employer hidden — sign up to reveal], we're not all the same. And that's our greatest strength. We draw on the differences in who we are, what we've experienced and how we think. Because to create products that serve everyone, we believe in including everyone. Therefore, we are committed to treating all applicants fairly and equally. As a registered Disability Confident employer, we will work with applicants to make any reasonable accommodations. [Employer hidden — sign up to reveal] will consider for employment all qualified applicants with criminal backgrounds in a manner consistent with applicable law. Learn more

At [Employer hidden — sign up to reveal], we believe accessibility is a fundamental human right. You'll find that idea reflected in everything here — in our culture, our benefits and our digital tools. By welcoming as many perspectives as possible, we help you build a career where you feel like you belong. Learn about accessibility in [Employer hidden]'s workplace