Internal Sales Supervisor

Job Introduction

Are you a proactive, people-focused leader with a passion for delivering exceptional customer service? We are looking for an Internal Sales Supervisor to join our ReadyMix Commercial team at our [Employer hidden] Agecroft site, based in Salford, near Manchester supporting our ReadyMix operations and helping us deliver our commercial goals. This role is commutable from Bolton, Oldham, Rochdale, Stockport, Ashton-under-Lyne, Warrington, Wigan, St Helens, Chorley and the surrounding areas. Due to the nature of the role, hybrid working may be considered on successful completion of training. We are working hard to create a dynamic and inclusive environment and it's important that our people come from a variety of different backgrounds, therefore prior technical experience isn't always necessary for success.

Main Responsibilities

• Managing a team of Sales Coordinators
• Securing orders to targeted levels of revenue, profit and value from existing and new customers
• Building and maintaining relationships with new and existing customers as well as colleagues, ensuring best practice is followed in price mapping and sales order processing (SOP)
• Raising and pricing quotations processing to order conversion or query resolutions
• Converting enquiries into orders, working B2B sales calls and emails
• Developing a comprehensive knowledge of the market including product range, competitor activity, pricing levels, customer contacts and future contracts
• Understanding and assessing customer needs – advising of new products
• Engaging with customers to better understand their requirements

The Ideal Candidate

The ideal candidate for the role of Internal Sales Supervisor will have worked in a similar industry providing either internal or external sales support to a wider team. Suitable candidates will demonstrate:

• A clear understanding of the sales cycle
• Ability to adjust commercial approach accurately
• Confidence to up sell and cross sell a variety of products
• Working collaboratively within a team to ensure tasks are completed in a timely manner and to a high standard
• Proven ability to balance both the needs of the customer and own business requirements
• Driven by commercial targets working to strict budget requirements
• Ambition to learn new skills and achieve own personal goals, as well as business goals

You should also possess:

• Good interpersonal skills
• Strong problem-solving skills
• Good oral and written communication
• Numeracy and analytical ability
• Ability to prioritise and multi task
• Excellent telephone manner
• Good IT skills using Word, Outlook and Excel
• Experience using SAP and CRM preferred

Why [Employer hidden]

We don't just offer a job, we offer a career. Alongside this role, you'll have access to industry-leading rewards, development opportunities, and a culture that puts people first, including:

• Bonus scheme
• Enhanced holiday entitlement
• Contributory pension scheme
• Access to the [Employer hidden] Reward website with discounts on retailers, holidays, etc.
• Access to our Employee Assistance helpline for free and confidential advice
• Access to join our Employee Communities (employee networks) we currently have nine communities inc. (REACH) Religious, Ethnic, Cultural Heritage, LGBTQ+, Parents & carers, Ability, Wellbeing, Female voice and menopause
• Training and development opportunities

[Employer hidden] is committed to being a Forces‑friendly employer. If you’re coming from a military background, we’ll support your transition and help you build a successful career with us. We’re proud to be part of CRH, and even prouder to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone. If you need any reasonable adjustments during the recruitment process, just let us know, we’re here to support you.

Ready to build your future?

Click ‘Apply’ to get started. Please note: we sometimes close roles early due to high interest, so don’t wait too long!