Resource Assistant

🔒 Confidential Employer
Posted 3 May 2026
LOCATION
Abergavenny
TYPE
Full-time
LEVEL
Entry-level
CATEGORY
Administrative
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Administrative Skills Organisational Skills Excel Competence Customer Service Microsoft Office Communication Skills Data Management Telephone Manner

FULL DESCRIPTION

Resource Assistant

Company: [Employer hidden — view at passion-project.co.uk] (Business Unit: Griffiths)

Location: Abergavenny, United Kingdom

Salary: Competitive plus benefits

Contract Type: Permanent, Full-time

Closing Date: 21 January, 2022

Posted on: 2 December, 2021

Job Introduction

Founded in 1968 Griffiths are one of the leading civil engineering and construction organisations working in Wales, the English border counties, and the West of England.

We pride ourselves in providing the “personal touch” establishing and maintaining mutually beneficial relationships at all levels within client organisations, throughout the supply chain and with stakeholders.

We are very proud of our history and what makes us the company we are today. We also have huge ambitions for the future and want to continue our growth and innovation to remain at the leading edge of our industry we offer a range of career development opportunities as a Business Unit of [Employer hidden] PLC. We are looking for people who share this passion, enthusiasm, and collaborative approach to join our team. As part of a global business in CRH, the career opportunities are limitless.

We are looking to employ a full-time Resource Assistant to work out of our Abergavenny Office. Please note this is NOT a recruitment role.

Role Responsibility

  • Managing labour orders from sites alongside the resource manager
  • Answering telephone calls, queries and requests for information
  • Issuing log ins to each internal and external employees for our plant defect app.
  • Taking responsibility for weekly hire reports and managing data.
  • Inputting confidential and sensitive data into spreadsheets and forms
  • Issuing order numbers as required

The Ideal Candidate

As the ideal candidate, it is envisaged that you will be educated to at least secondary school level (e.g. A-Levels or equivalent) and be in possession of:

  • Proven administrative and organisational skills.
  • You are Computer literate with Excel competence essential
  • A good understanding of customer service expectations and excellent telephone manner
  • Ability to deal with reactive work

Essential

  • Microsoft Office experience
  • Well-developed communication skills
  • Experience in data management

Desirable

  • Knowledge of the civil engineering sector

Why Us

We’re working hard to create a dynamic and inclusive environment and it’s important that our people come from a variety of different backgrounds.

At [Employer hidden], ‘who you are’ matters. We want to get to know you. If you share our values and are proud of a job well done, collaborative in working well with others and ambitious to make things better, then have a read of what we have on offer.

We offer an extensive range of career development opportunities and industry-leading rewards. We’re looking for people who share this passion, enthusiasm and collaborative approach to join our team of over 7,000 employees across the UK. As part of a global business in CRH, the career opportunities are limitless.

You will be entitled to a highly competitive basic salary and a great range of benefits including: Bonus scheme Enhanced holiday entitlement Contributory pension scheme Access to the [Employer hidden] rewards website with discounts on retailers, holidays, etc. Access to our Employee Assistance helpline for free and confidential advice. Training and development opportunities

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