Food and Beverage Assistant

About the Role

A fresh dining experience at Seamill Hydro Hotel & Resort, part of the RAD Hotel Group, is now open! We're looking for enthusiastic Food and Beverage Assistants to join our team and help deliver outstanding guest experiences. Whether you're a seasoned hospitality professional or starting your career, we want people with energy, a passion for food and drink, and a commitment to exceptional service.

What You’ll Be Doing

• Providing warm, friendly, and attentive service to all guests, ensuring a memorable dining experience.
• Guiding guests through the menu, offering expert recommendations on food and drink pairings.
• Taking orders, delivering food and beverages, and ensuring timely and accurate service.
• Maintaining a clean and well-organized restaurant, including resetting tables, cleaning workstations, and keeping the dining area tidy.
• Working closely with the kitchen and bar team to ensure smooth service and guest satisfaction.
• Upselling with confidence and helping create opportunities for guests to try new dishes and drinks.
• Creating a welcoming atmosphere, ensuring every guest feels valued and well looked after throughout their visit.
• Handling food allergies and dietary requirements with care, ensuring clear communication with guests and the kitchen to avoid any issues and deliver safe dining experiences.

What We’re Looking For

• Previous experience in a restaurant or hospitality role is ideal, but a positive attitude and strong willingness to learn is essential.
• Excellent communication skills and a passion for providing exceptional customer service.
• A team player who works well with others and can thrive in a fast-paced environment.
• Punctual, reliable, and organised with a keen eye for detail.
• A genuine desire to deliver top-quality service and go the extra mile for guests.
• Flexibility to work evenings, weekends, and holidays.
• Must be 18 years or older.

What We’ll Offer You

• Weekly pay and 4-weekly tips.
• Discounts across all 8 RAD Hotel Group venues (food, accommodation, events, and more).
• Discounted gym membership at Hydro Health Club.
• Staff meals on duty.
• Ongoing training and development opportunities.
• Clear career progression paths.
• Staff uniform provided.
• Birthday and Length of Service Incentives.