Account Manager

🔒 Confidential Employer
Posted 3 May 2026
LOCATION
remote
TYPE
Full-time
LEVEL
Mid-Senior level
CATEGORY
Sales & Marketing
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Account Management Client Relationship Management Negotiation Payments/Fraud Knowledge Communication Project Management Presentation Skills Deal Closing

FULL DESCRIPTION

Account Manager

We are [Employer hidden — view at passion-project.co.uk] (also known as Ravelin). We're a fraud detection company using advanced machine learning and network analysis technology to solve big problems. Our goal is to make online transactions safer and help our clients feel confident serving their customers.

Department: Account Management & Partnerships
Employment Type: Full Time
Location: Remote
Workplace type: Hybrid

The Role

As an Account Manager at [Employer hidden], you will:

  • Develop and maintain positive long-term relationships with our merchant partners.
  • Proactively identify and manage new opportunities for clients.
  • Understand complex problems and communicate solutions in a clear, concise, and persuasive manner.
  • Be the key relationship partner with senior stakeholders.
  • Stay informed about all stakeholders within the business.
  • Work proactively, supported by a wider technical client support and investigations team.

Requirements

  • Understanding of Payments or Fraud
  • Account management experience.
  • Ability to manage multiple projects and relationships simultaneously.
  • Experience in proactively growing client relationships within an account.
  • Experience in identifying, developing, negotiating, and closing deals.
  • Proven ability to influence others and lead client engagements.
  • Strong negotiation skills.
  • Highly skilled communicator.
  • Strong verbal and written presentation skills.

Skills, Knowledge and Expertise

  • Product minded and capable of learning complex information and communicating that knowledge to others.
  • A strong analytical thinker who thrives in a fast-paced, dynamic environment.
  • Equipped with a combination of business and technical knowledge to engage effectively with senior-level client contacts.
  • Bold and persuasive in your communication and presentation skills.
  • Passionate about using technology to solve business problems.
  • Proactive and able to manage your own workload and diary for the benefit of clients and colleagues.

Benefits

  • Flexible Working Hours & Remote-First Environment
  • Comprehensive BUPA Health Insurance
  • £1000 Heka Budget per year
  • Monthly Wellbeing and Learning Day
  • 25 Days Holiday + Bank Holidays + 1 Extra Cultural Day
  • Mental Health Support via Spill
  • Aviva Pension Scheme
  • Ravelin Gives Back
  • Fortnightly Randomised Team Lunches
  • Cycle-to-Work Scheme
  • BorrowMyDoggy Access
  • Weekly Board Game Nights & Social Budget

About [Employer hidden]

We specialize in delivering innovative solutions and exceptional services to meet the diverse needs of our clients. With a strong commitment to quality and customer satisfaction, we strive to exceed expectations and drive success in every project we undertake. Learn more on our blog and see our Glassdoor reviews.

Sign up free — access 45,000+ UK sponsor-licensed jobs