Partnerships Manager (14 month maternity cover)
SKILLS
FULL DESCRIPTION
Partnerships Manager (14 month maternity cover) at [Employer hidden — view at passion-project.co.uk]
[Employer hidden] is hiring a Partnerships Manager for a 14-month fixed-term contract to cover maternity leave. This hybrid remote role focuses on managing relationships with a major banking partner, driving retention and growth, and supporting technical partner adoption.
About [Employer hidden]
Hi! We are Ravelin! We're a fraud detection company using advanced machine learning and network analysis technology to solve big problems. Our goal is to make online transactions safer and ensure both our clients and their customers do not fall victim to fraud. We are a friendly bunch and pride ourselves on having a strong culture and adhering to our values of empathy, ambition, unity, and integrity.
The Role
We are looking for a Relationships Manager to join us on a 14-month fixed-term contract to cover maternity leave. In this role, you will be the primary point of contact and manage Ravelin’s relationship with one of our large banking partners. Focusing on partner happiness, retention and continued growth. Additional responsibilities include supporting and coordinating the adoption of our technical partners across our wider customer base. You will be expected to maintain high-level stakeholder relationships both externally and internally, running the day-to-day operations while spearheading specific channel partner specific initiatives.
Key Responsibilities
- Global Relationship Management: Develop and maintain positive long-term relationships with a global channel partner.
- Strategic Commercial Growth: Proactively identify and manage new opportunities with existing partners to grow the breadth and value of our relationships.
- Commercial Oversight: Provide high-level support to the wider business on commercial partner management and contract negotiations.
- Industry Expertise: Keep an up-to-date knowledge of the global payments and fraud industry to act as a subject matter expert for partners.
- Workshops & Enablement: Lead and plan regular workshops and training sessions with partners across various time zones.
Skills, Knowledge and Expertise
Requirements:
- Industry Experience: Expertise in fraud, payments, cloud computing, API, or data science is highly desirable. Experience collaborating with B2C companies, Startups (Pre/Post IPO), or Scale-Ups is also beneficial.
- Partnership History: Requires a minimum of three years of senior-level experience in partnership or account management, specifically dealing with large Annual Recurring Revenue (ARR) values.
- Global Mindset: Proven experience in growing enterprise-sized global accounts and navigating international organisational structures.
- Communication: Highly skilled communicator with strong verbal and written presentation skills.
- Project Management: Great project management skills with the ability to manage multiple complex projects and stakeholders simultaneously.
- Commercial experience: Commercial growth, including upsells, renewals, and contract negotiation, is essential.
- Analytical Thinking: Strong analytical thinker who thrives in a fast-paced, dynamic environment.
- Willingness to Travel: At least twice per year you will be expected to travel to New York to support the partner.
Nice to Have:
- Management Experience: Proven experience in managing teams and leading client or partner engagements.
- Team Leadership: Manage and mentor the partnership team, overseeing workload distribution and professional development during the 14-month term.
Benefits
- Flexible Working Hours & Remote-First Environment
- Comprehensive BUPA Health Insurance
- £1000 Heka Budget per year
- Monthly Wellbeing and Learning Day
- 25 Days Holiday + Bank Holidays + 1 Extra Cultural Day
- Mental Health Support via Spill
- Aviva Pension Scheme
- Ravelin Gives Back
- Fortnightly Randomised Team Lunches
- Cycle-to-Work Scheme
- BorrowMyDoggy Access
- Weekly Board Game Nights & Social Budget
- Fortnightly team lunches - Randomised group of people from across the company, virtually (via Deliveroo) or in-person
Job offers may be withdrawn if candidates do not meet our pre-employment checks: unspent criminal convictions, employment verification, and right to work.
About [Employer hidden]
We specialize in delivering innovative solutions and exceptional services to meet the diverse needs of our clients. With a strong commitment to quality and customer satisfaction, we strive to exceed expectations and drive success in every project we undertake.
Apply Now via the company's careers page: