SKILLS

Hospitality Guest Relations Reservation Management SevenRooms Communication Skills Team Collaboration Fast-Paced Environment Food Scene Knowledge

FULL DESCRIPTION

Host

[Employer hidden — view at passion-project.co.uk]

London

£12.71/hr + tronc (approx £5.50-£6.00/hr)

Full-time

What You’ll Be Doing

• A friendly, welcoming presence with a genuine love for hospitality and creating meaningful guest experiences.
• Confidence and expertise in managing the door, handling reservations, and responding to guest inquiries promptly and professionally.
• Responding to guest enquiries promptly, accurately, and with a personal touch.
• Using systems such as SevenRooms to manage bookings and coordinate with the floor team.
• Supporting the team to deliver consistently excellent hospitality in a lively, fast-paced environment.

What You’ll Bring

• A friendly, engaging presence with a genuine love for hospitality.
• Proven experience in a busy, high-energy restaurant setting.
• Familiarity with reservation platforms such as SevenRooms (or the confidence to learn quickly).
• Clear, confident communication skills and the ability to stay calm under pressure.
• A passion for the London food scene, and fresh seasonal produce.
• Full UK right to work documentation.

What’s in it for you:

• 28 days of annual leave, including bank holidays.
• Access to courses, resources, and training to enhance your career.
• 50% discount at all our restaurants, along with complimentary staff meals during your shifts.
• Discounted dining at various local establishments near Super 8 Restaurants.
• Enhanced maternity leave, pension scheme, subsidised mental health support, and a cycle-to-work scheme.
• Refer a Friend scheme—recommend someone to join Super 8 Restaurants and receive a bonus!
• Opportunities for both international and national travel to visit our suppliers and learn about sourcing ingredients and beverages.
• £300 contribution towards the purchase of a work laptop for all salaried staff members.