What you’ll do…

• Provide a friendly, personal and professional service at all times
• Ensure good communication with all your colleagues
• Maintain excellent knowledge of all the food and beverage offer
• Ensure that all company standards and procedures are met whilst on service
• Have excellent knowledge about classic and house cocktails to be able to execute them to perfection in a timely manner

What we are looking for…

• Previous experience in a similar role
• Friendly, approachable, and with a positive attitude always
• Passionate about offering personal and caring customer service that will make guests come back for more
• Organised and proactive with a keen eye for detail
• Reliable team player, that managers and colleagues can count on
• Growth mindset that continuously look for ways to improve our guests and colleagues experience
• Embrace the opportunity, get involved and add to our awesome company culture while having fun

What’s in it for you…

• Gym discounts and wellness classes
• Monthly wellbeing challenges, trekking activities, sporting events
• Biannual themed parties
• Monthly birthday celebrations and ‘have one on us’ team drinks
• Treat yourself with lots of retail & hospitality perks through our partner Westfield Stratford City
• Freshly cooked food during your shift
• Up to 50% off discount across our F&B outlets
• Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work
• Opportunity to join and participate in our unique GROW academy
• Bike to work scheme
• Season ticket loan
• Experience stay in the hotel to enjoy with a plus one
• Wagestream – offering you a range of features, including up to 50% of salary stream before pay date, saving pot and financial advice
• Hospitality Action – our EAP offering a range of support and confidential advice in a range of areas, including mental health, parental, financial, managerial, legal and bereavement, 24 hours a day, 7 days a week. Face to face counselling sessions is available, if needed
• Recommend a friend scheme, giving you the possibility to earn up to £500 for an individual referral
• GROW vouchers – recognition programme that allows you to exchange earned vouchers for different prizes
• ‘Star of the Month’ and ‘Star of the Year’ awards
• A supportive, people-focused culture

If you’re interested, please email your CV to [contact hidden] or fill out the form below. Due to the high number of applications, if we do not reach out to you directly within the next 14 days after applying for a role, unfortunately your application has not been successful.