Runner

🔒 Confidential Employer
Posted 3 May 2026
LOCATION
London
TYPE
Full-time
LEVEL
Entry-level
CATEGORY
Hospitality & Catering
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Customer Service Teamwork Communication Attention to Detail Organisation Proactive Positive Attitude Hospitality Experience

FULL DESCRIPTION

Runner

[Employer hidden — view at passion-project.co.uk] is looking for a proactive and driven Runner to join our team at [Employer hidden] hotel in London.

About [Employer hidden]

Set across the first seven floors of Manhattan Loft Gardens, [Employer hidden] is a 145-room design hotel. From the magnificent triple-height lobby and 10-metre fireplace to the dynamic all-day Kitchen E20, [Employer hidden] is a hotel that does things differently. We are always looking for dynamic, enthusiastic and unique hospitality professionals to join our team.

What you’ll do…

  • Assist the waiting staff in delivery personal and outstanding service to our guests
  • Make sure crockery and cutlery is available when needed
  • Ensure that all Company standards and procedures are met whilst on service

What we are looking for…

  • 1 year experience in a similar role
  • Friendly, approachable, and with a positive attitude always
  • Passionate about offering personal and caring customer service that will make guests come back
  • Organised and proactive with a keen eye for detail
  • Reliable team player, that managers and colleagues can count on
  • Growth mindset that continuously look for ways to improve our guests and colleagues experience
  • Embrace the opportunity, get involved and add to our awesome company culture whilst having fun

What’s in it for you…

  • Gym discounts and wellness classes
  • Monthly wellbeing challenges, trekking activities, sporting events
  • Biannual themed parties
  • Monthly birthday celebrations and ‘have one on us’ team drinks
  • Treat yourself with lots of retail & hospitality perks through our partner Westfield Stratford City
  • Freshly cooked food during your shift
  • Discounts of up to 50% off across our F&B outlets
  • Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work
  • Opportunity to join and participate in our unique GROW academy
  • Bike to work scheme
  • Season ticket loan
  • Experience stay in the hotel to enjoy with a plus one
  • Wagestream – offering you a range of features, including up to 50% of salary stream before pay date, saving pot and financial advice
  • Hospitality Action – our EAP offering a range of support and confidential advice in a range of areas, including mental health, parental, financial, managerial, legal and bereavement, 24 hours a day, 7 days a week. Face to face counselling sessions is available, if needed
  • Recommend a friend scheme, giving you the possibility to earn up to £500 for an individual referral
  • GROW vouchers – recognition programme that allows you to exchange earned vouchers for different prizes
  • ‘Star of the Month’ and ‘Star of the Year’ awards
  • A supportive, people-focused culture

How to Apply

If you’re interested, please email your CV to [contact hidden] or fill out the form below. Due to the high number of applications, if we do not reach out to you directly within the next 14 days after applying for a role, unfortunately your application has not been successful.

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