Claims Adjuster - Financial Lines

🔒 Confidential Employer
Posted 3 May 2026
LOCATION
London
TYPE
Full-time
LEVEL
Mid-Senior level
CATEGORY
Insurance
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Professional Indemnity Directors and Officers (D&O) Financial Institutions Cyber Claims Claims Strategy Negotiation Claims Systems (ECF, Docosoft) Stakeholder Management

FULL DESCRIPTION

Claims Adjuster - Financial Lines

[Employer hidden — view at passion-project.co.uk] is hiring a Claims Adjuster for Financial Lines based at 30 Fenchurch Avenue, London, UK. This is a full-time position posted 3 Days Ago. Job Requisition ID: JR4184.

Role Purpose

This is an excellent opportunity for someone who is looking to develop their career in Financial Lines with an ability to work alongside experienced colleagues, gaining exposure to high-value and international claims while building their technical expertise and stakeholder management skills.

Key Responsibilities

  • Handle claims arising from Professional Indemnity class along with some exposure to Directors and Officers, Financial Institutions and Cyber.
  • Support the development and execution of claim strategies, including investigation, reserving and resolution.
  • Handle a portfolio of claims within delegated authority, with appropriate oversight.
  • Liaise with brokers, clients, loss adjusters and other external partners throughout the claims lifecycle.
  • Support negotiations and settlements, including involvement in discussions on coverage and quantum.
  • Maintain accurate and timely claims records, including use of claims systems and documentation.
  • Assist with large loss reporting and internal updates.
  • Contribute to delivering a high standard of claims service to clients and stakeholders.
  • Collaborate with underwriting and other internal teams as required.
  • Continuously develop technical knowledge and understanding of relevant classes of business.

Qualifications, Skills and Experience

Essential

  • Knowledge of Professional Indemnity class of business.
  • Support the development and execution of claim strategies, including investigation, reserving and resolution.
  • Ability to handle a portfolio of claims within delegated authority, with appropriate oversight.
  • Liaison with brokers, clients, loss adjusters and other external partners throughout the claims lifecycle.
  • Support negotiations and settlements, including involvement in discussions on coverage and quantum.
  • Maintain accurate and timely claims records, including use of claims systems and documentation.
  • Assist with large loss reporting and internal updates.
  • Contribute to delivering a high standard of claims service to clients and stakeholders.
  • Collaborate with underwriting and other internal teams as required.
  • Continuously develop technical knowledge and understanding of relevant classes of business.

Desirable

  • Exposure to complex claims across relevant lines of business.
  • Knowledge of Directors and Officers, Financial Institutions and Cyber.
  • Familiarity with claims systems (e.g. ECF, Docosoft).
  • Progress towards, or interest in pursuing, ACII (or equivalent professional qualification).

About [Employer hidden]

[Employer hidden] is an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and we're committed to creating an inclusive environment for all employees. We offer first class training and development opportunities to all employees. Our aim is to grow our own talent and bring out the best in people. [Employer hidden] is a global insurance and investment organization providing property and casualty insurance solutions to business and industry, and one of the fastest-growing insurance companies in the world. Join us and become part of our talented and passionate workforce.

For more information, visit https://[Employer hidden].com/About/Careers.

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