About [Employer hidden]

[Employer hidden] is the SPAR Wholesaler and Retailer covering the West of England. Our Retail Distribution Centre and Support Offices are based in Saltash, Cornwall, where we employ around 2,000 colleagues who support our wholesale distribution operations for both our independent retail estate and company-owned retail stores, as well as work within our SPAR network.

Our SPAR retail stores are the leading convenience brand, operating in communities from Chichester in the east, to Land's End in the west, and to Bristol and Salisbury in the north. In addition to offering convenience goods, groceries, chilled foods, and food-to-go, we also provide essential local services at selected locations, including Post Office services, lottery, and online collection and delivery services.

About St Keverne

St Keverne, nestled on the Lizard Peninsula in Cornwall, is a picturesque village. At the heart of the village lies The Square, where you’ll find the local SPAR shop. This convenience store is a cornerstone of the community, offering everything from fresh fruit and vegetables to an in-store bakery and off-licence. Open daily from 7 AM to 9 PM.

The Customer Service Assistant Role

This is not just a job in a shop, it’s a retail career with training, learning and apprenticeship opportunities. Here is a taster of what you’ll do:

• Warm Welcomes: Customer Service with Pride – greet customers with a smile, provide excellent service, and go the extra mile for our community.
• Store Standards: Play a vital role in ensuring everything runs smoothly.
• Customer Satisfaction: Use product knowledge, stay updated with promotions, and create eye-catching displays.
• Transaction Accuracy: Process all sales transactions accurately and efficiently including cash up tills and ensure company monies are secure.
• Stock Management: Take ownership of receiving, replenishing, and displaying stock.
• Cleanliness: Maintain a clean and tidy store environment.
• Legal Compliance and Food Quality: Ensure product quality and compliance with labelling and allergen regulations.
• Age-Related Sales: Ensure personal compliance with Age-Related Sales regulations and Think 25 guidance.
• Health and Safety: Follow all Health and Safety guidelines.

What can you expect from a career with us?

• 10% Discount on all in-store purchases
• Time to Recharge: 5.6 weeks per year, pro-rata
• Support When You Need It: Employee Assistance Programme via Grocery Aid
• Secure Your Future: Company Pension Scheme after 3 months
• Grow with Us: Career Progression Opportunities including apprenticeships

Applications

If you have a passion for customer service, apply below and start your journey with [Employer hidden]. Together, let’s create a welcoming, efficient, and safe shopping experience for everyone!