Business Support Officer (PA to Social Worker)

Job Introduction

Our Fostering Business Support team are key to the success of our Fostering Service because our Business Support teams are there, making sure things run smoothly, so that our frontline colleagues can deliver for children and families in the community. All that work in the background doesn’t just happen, it takes dedicated colleagues, taking pride in their work and seeing a purpose in the work they are doing.

We have an opportunity for a 22.5 hour Business Support Officer (PA to Social Worker). This is a permanent position. The hours of work are Monday- Wednesday 08:30 - 17:00. You will be predominantly office based, although some home working is arranged on a rota basis dependant on the demands of the service.

Main Responsibility

• Supporting Social Workers as a first point of contact
• In support of Social Workers statutory workload, convene and attend meetings, including statutory multi agency meetings, coordinating the circulation of agenda and papers and taking and distributing appropriate notes, minutes and actions.
• Completing a range of admin tasks ensuring compliance with business processes and service level agreements
• Accurately input and maintain information systems in support of Social Workers ensuring that records are up to date

You will make full use of the Department’s IT facilities including accurately maintaining, monitoring and analysing data.

The Ideal Candidate

• IT Qualification (ICDL Advanced (L3) or equivalent)
• NVQ Level 3 in Business Administration or equivalent experience
• Good written and oral communication skills
• Experience of using Microsoft Office 365 and computer-based information systems in an office environment
• The ability to work independently, with minimal supervision.

Interviews will be held on Thursday 21st May 2026. Don’t feel you meet all the requirements? We value transferable skills, experiences, and qualifications so consider applying anyway or for an informal chat about the role please contact: [contact hidden]

Our Recruitment Process: We anonymise applications during shortlisting to ensure only relevant information is considered. Please complete your application fully, especially the supporting statement, to highlight what you’ll bring to the role.

About [Employer hidden]

We are no ordinary county council. Our values drive how we think and act collectively. We have a real sense of community spirit that brings our people together. We are ambitious and look forward. Our benefits include access to Our rewards and benefits - Careers at Staffordshire.

As an Authority we are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults. [Employer hidden] is an equal opportunities organisation and Disability Confident employer. We encourage applications from all backgrounds and communities. As a Disability Confident employer, a Gold Award Armed Forces employer and our commitment to supporting care leavers, we offer a guaranteed interview as long as your application meets the minimum criteria for the post.

Attached Documents

• Business Support Officer - PA to Social Worker JDPS 70000328 G05 CAS.pdf
• Candidate Guide 2025 (3).pdf