Service Supervisor – Bristol

🔒 Confidential Employer
Posted 3 May 2026
LOCATION
Bristol
TYPE
Full-time
LEVEL
Mid-Senior level
CATEGORY
Engineering
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

fault-finding and troubleshooting industrial refrigeration principles electrical circuits and diagrams customer relationship management people management and leadership supervising staff and subcontractors commissioning NH3 and HFC systems risk assessment and method statements

FULL DESCRIPTION

Service Supervisor – Bristol

[Employer hidden — view at passion-project.co.uk] is the UK's largest independent industrial refrigeration engineering company. We are currently recruiting for a Service Supervisor to join our growing team at our Bristol branch.

Location: Unit 11, Gordano 19, Garonor Way, Portbury, Bristol, BS20 7XE

Salary: Competitive, plus excellent benefits package

Hours: 39 hours per week, Monday to Thursday 08:30 to 17:00, Friday 08:30 to 16:00.

About the Role

The successful candidate will report to the Service Manager and be responsible for the continuous improvement of service standards, providing direct site support for specified service activity.

Responsibilities

  • People and Processes: Undertake planned quality audits and site safety compliance inspections; prepare site-specific risk assessments and method statements; ensure compliance with company/customer procedures; coach engineers in good work practice; provide first point of contact for engineers requiring support or guidance.
  • Financial: Assist with workload allocation for engineering resource including stand-by requirements; meet contractual commitments.
  • Customers: Ensure work is carried out to appropriate quality and safety standards; customer care on site; provide advice and guidance on site related issues.
  • Technology: Use of company Business Management System; provide onsite support in resolution of system problems as required; identify scope for improvement opportunities.

Key Skills and Experience

  • Extensive fault-finding and troubleshooting ability and experience
  • Full understanding of refrigeration principles and fundamentals
  • Full understanding of electrical and electronic circuits and diagrams
  • Maintaining excellent relationships with customers
  • Management and leadership skills with a focus on company values
  • Supervising staff/subcontractors, including assessing competency, training and development

Contact

To apply, please send your CV and covering letter to [contact hidden].

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