Summer Intern – Residential Facilities & Soft Services

Job Description

Are you looking for a summer job that actually builds your CV? Not just another job — this is your chance to get real experience, meet new people, and see how a university runs behind the scenes. We’re hiring three Summer Interns to support the commercial summer business and preparation to welcome our new students. If you’re organised, friendly, and don’t mind being on your feet — you’ll fit right in.

This post is only applicable to current Royal Holloway University of London Students. Casual Contract. The post is based in Egham, Surrey where the University is situated in a beautiful, leafy campus near to Windsor Great Park and within commuting distance from London.

What you’ll be doing:

• Checking rooms and shared spaces are clean and ready
• Helping prepare accommodation for new arrivals
• Reporting and tracking maintenance issues
• Supporting stock checks (linen, supplies, etc.)
• Helping manage recycling and waste

Helping people:

• Being a go-to person for student and guest questions
• Giving directions, information, and general support
• Helping create a welcoming, positive vibe on campus

Behind-the-scenes support:

• Responding to emails
• Maintaining records and data
• Send out updates to residents

Safety matters:

• Supporting basic health & safety checks
• Following simple processes to keep everyone safe

What you’ll get out of it:

• Real-world experience
• Skills in customer service, operations & teamwork
• A stronger CV
• Insight into how large organisations actually work
• A chance to build confidence and independence

You’ll be a great fit if you:

• Are friendly, approachable, and reliable
• Have organisational skills
• Communicate clearly (in person and online)
• Are comfortable using basic technology/software
• Don’t mind being active and moving around campus
• Are open to learning new things

Bonus points if you:

• Have worked in retail, hospitality, or customer service
• Have Administration experience or organised events/tasks before
• Are familiar with health & safety

A few things to know:

• You may work some weekends or shifts
• The role involves walking around campus and checking rooms
• Every day is different — flexibility is key

Our vibe

We are all about respect, inclusivity, teamwork and trying new ideas. Basically — be kind, be open, and bring your energy.

Why apply?

This isn’t just a summer job — it’s experience that will help you stand out after University.

Right to Work

Please note that it will not be possible for the University to issue a Certificate of Sponsorship to the successful candidate for this position. Therefore, the appointable candidate will need to be eligible to work in the UK or have leave to remain in the UK and associated right to work for the duration of their employment with the University, in accordance with the Immigration, Asylum and Nationality Act 2006.

How to Apply

To view further details of this post and to apply please visit https://jobs.royalholloway.ac.uk. For queries on the application process the Human Resources Department can be contacted by email at: [contact hidden]. Please quote the reference: 0426-133. Closing Date: 23:59, 15 May 2026. Interview Date: 21 May 2026.

This position is not eligible for hybrid working. Royal Holloway is committed to equality, diversity and inclusion (EDI).