About the Role

We are looking for a Head of Technology to provide technical leadership, strategy, and operational delivery of the RSC's IT environment — ensuring systems are secure, resilient, efficient, and aligned to organisational needs.

Reporting to Chief Financial Officer, key areas of responsibility include:

• Stakeholder Engagement – Building strong relationships with stakeholders across the organisation, advocating for technology and ensuring shared understanding of value, cost, and security.
• Technology Strategy – Identifying and refining shared technology needs across the organisation.
• Governance and Continuous improvement – creating the environment for technical and process standardisation.
• Service Delivery and Operations – ensuring system availability, performance and user satisfaction. Providing senior sponsorship for major incidents, complex technical issues, and supplier relationships, ensuring effective resolution and accountability.
• Leadership – leading and developing technology teams, actively promoting a culture of accountability, learning and continuous improvement.

Requirements

To be suitable for this role, it is essential that you have:

• Proven experience creating, evolving, and delivering technology strategy within a complex enterprise environment.
• Demonstrable leadership of both software delivery and operational support teams.
• Strong stakeholder management skills, with the ability to communicate technical subjects clearly to varied audiences.
• Sound knowledge of ITIL / ITSM processes, governance, risk management, and compliance (including GDPR and licensing).
• Hands-on experience delivering cloud-based solutions (Azure, AWS, or similar), with a strong understanding of Microsoft technologies including Microsoft 365 and Active Directory.
• Experience managing departmental budgets, suppliers, and technology costs, ensuring value for money and service resilience.
• Good understanding of infrastructure and networking technologies (LAN/WAN, VPN, firewalls, routing, switching, DNS) and exposure to CRM, ERP, and reporting systems.

Working Arrangements

This is a full-time, permanent position based in Stratford-upon-Avon. You will be working 40 hours per week, Monday to Friday. We are committed to a culture of flexible working, and this role will provide the opportunity for some flexibility in hours and location of work, ensuring that the specific remit of the role is delivered.

Application Process

All applications should be made online using the RSC website. If you need any assistance when applying, please email [contact hidden].

The interviews are likely to be in person, in the week commencing 11 May.

About the RSC

The RSC strives for excellence, and values creativity, inclusivity, sustainability, collaboration, and accountability.

We can offer great benefits and aim to create a welcoming, supportive environment which is happy, healthy and safe. We place great importance upon developing a diverse, highly motivated and energised workforce to help achieve our priorities. We put our values at the heart of everything we do.

We are committed to building a diverse workforce and welcome applications from all individuals.

We believe that safeguarding children and adults is everyone's responsibility, and everybody working at the RSC has a duty to place safeguarding at the heart of their work. We welcome candidates who will support and advocate the RSC's environmental objectives continuing to improve our sustainability work and actions both on and off stage.

The [Employer hidden] Company (no. 212481) is a registered charity.