Russian Speaking Junior Customer Services Representative, Trading, London
🔒 Confidential Employer
Posted 3 May 2026
LOCATION
London
TYPE
Full-time
LEVEL
Entry-level
SALARY
£24,000 / year
CATEGORY
Financial Services
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion
SKILLS
Fluency in Russian
Fluency in English
Customer service skills
Relationship management
Computer literacy
Attention to detail
KYC/document flow knowledge
Financial markets understanding
FULL DESCRIPTION
Russian Speaking Junior Customer Services Representative, Trading, London
Location: London | Industry: Financial Services | Job Type: Permanent | Salary: £18000 — £24000 per annum | Date: 9 December 2016
Job Description
We are looking for an enthusiastic and capable Junior Customer Service Representatives to join a successful brokerage company providing trading services based in Central London. This is a great opportunity to develop comprehensive knowledge and experience with financial markets and improve your customer service skills.
Responsibilities
- Developing and maintaining relationships with new and potential clients
- Assisting the clients via the phone and email, dealing with customer issues if necessary
- Monitoring the process of account opening and overseeing the KYC documents flow with customers
- Constantly monitor and expand your knowledge on various markets as well as possible competitors
- Liaising with the back office, marketing and sales department and other third parties
Requirements
- Strong interest and some understanding of financial markets and financial products
- Confident and polite telephone manner
- Ability to develop and maintain strong relationships with clients
- Fluency in Russian and English
- Computer literacy
- Attention to detail is extremely important
- Ability to work under pressure within a dynamic and fast-paced environment
- High degree of flexibility and motivation
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