Role Overview

As a Senior Solutions Engineer, you're the technical expert on the account team. You’ll be assigned a book of enterprise accounts and serve as their primary technical resource throughout the customer lifecycle.

What you’ll do

• Lead the technical win for new and expansion opportunities such as running discovery, designing solutions, and delivering demos.
• Run deep technical discovery that goes beyond requirements gathering.
• Design and present solutions across our product portfolio, including authentication architectures, enterprise integrations, and end-to-end persona-based AI/knowledge workflows.
• Serve as the technical advisor to Account Executives (AEs) and Strategic Account Managers (SAMs) throughout deal cycles.
• Partner with Professional Services on scoping and handoffs.
• Coordinate with Forward Deployed Engineers (FDEs) on internal initiatives and customer implementation work.
• Collaborate with CXS post-sale to identify underutilization, surface new use cases, and support renewal health.
• Build and share what works: reusable demo environments, competitive intel, and enablement content.

What you’ll bring

• 5+ years in a pre-sales technical role (Solutions Engineering, Sales Engineering, Solutions Consulting) supporting enterprise SaaS customers.
• Track record of leading complex, multi-stakeholder deal cycles from discovery through close at six- and seven-figure ACV.
• Ability to build, improve, and showcase developer workflows that incorporate AI tooling. Proficiency in Python or a similar scripting language is a plus.
• Strong knowledge of enterprise integration patterns including SSO, SAML, OAuth, and SCIM, as well as integrations with developer tools like Slack, Teams, GitHub, Jira, or ServiceNow.
• Hands-on familiarity with AI-assisted developer workflows: copilots, MCP servers, retrieval-augmented generation (RAG), and knowledge grounding.
• Ability to build, improve, and showcase developer workflows that incorporate AI tooling.
• Understanding of the technical KPIs that matter to technical and engineering leaders.
• Comfort with API-based architectures and the ability to explain how APIs, webhooks, and data ingestion pipelines create real customer value.
• Excellent communication skills.
• Consultative by nature.
• Self-directed and comfortable in a remote-first, high-autonomy environment.

Compensation (OTE)

Up to £163K GBP OTE (75% base / 25% variable)

What you’ll get in return: Competitive Base Salary, Generous paid vacation, Generous parental leave, Industry-leading health benefits, Company-paid Life Insurance, Home Internet stipend, Professional allocation, Home office setup allowance, Company-paid access to Calm, Bravely, LinkedIn Learning, MyAcademy and Overdrive.

[Employer hidden] is proud to be an equal opportunity workplace. Read our Applicant and Candidate Privacy Notice.