Job Overview

Are you a team player with excellent communication and administration skills? If you are looking for a job where you can make a real difference, come and join our team! Our Community Care Coordinators work alongside our clinical teams to coordinate patient services in our palliative care coordination hub. The team covers all aspects of work in the hub including being the first point of contact for callers to our 24/7 advice line OneCall. Our team cover a mixture of 6 hour and 7.5 hour shifts 7 days a week from 8am to 8pm, including bank holidays. Full training will be provided.

About [Employer hidden]

[Employer hidden] is an independent charity and hospice, which improves life for people in the East Suffolk, Great Yarmouth and Waveney areas living with a progressive or life-limiting illness. Established in 1989, the hospice has built a reputation for delivering high-level care to patients and the community it serves. Through medicine and therapy, they ease pain; give life purpose and make life liveable. Last year the charity supported over 4,000 patients and their families. Our most recent Care Quality Commission report rated the hospice as “Outstanding”. The hospice’s work is centred on the individual’s needs and they provide specialist support wherever it is needed; whether that is in the home, another setting in the community, in hospital or in the hospice itself.

Job Details

• Closing date: Tuesday 12 May 2026
• Interview date: Tuesday 19 May 2026
• Location: Ipswich
• Status: Permanent
• Salary: starting from £20,750.40 per annum (WTE: £25,938.00) plus enhancements for unsocial hours
• Hours: Part time – 30 hours per week

Additional Information

[Employer hidden] is committed to safeguarding and protecting the adults and young people that we work with and has a zero-tolerance approach to abuse, neglect and discrimination of any person. As such, all posts are subject to a rigorous safer recruitment process, including the disclosure of criminal records and vetting checks. We have a range of robust safeguarding policies in place which promote safeguarding across the hospice and staff are expected to undertake regular, mandatory safeguarding training to equip them with the knowledge and skills to identify and respond to potential risks.

For more information or an informal chat please email [contact hidden].

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