Duty Manager

🔒 Confidential Employer
Posted 3 May 2026
LOCATION
Glasgow
TYPE
Full-time
LEVEL
Mid-Senior level
CATEGORY
Hospitality & Catering
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Supervisory experience in high-volume hospitality or retail Handling and serving alcohol Team coordination and support Operational efficiency and opening/closing procedures Customer service excellence Food safety and safe working environment Shift management (including early mornings and weekends) Documentation and guideline adherence

FULL DESCRIPTION

Duty Manager

[Employer hidden — view at passion-project.co.uk] is hiring a Duty Manager for M&S Simply Food at Glasgow Central Station. Pay: £13.75/hour (£15.25 for night shifts). Full-time, 40 hours/week.

About the Role

DUTY MANAGER - M&S SIMPLY FOOD - GLASGOW CENTRAL STATION

  • Pay Rate: £13.75 per hour + extra £1.50 per hour for hours worked between midnight and 6am (rate of pay £15.25 per hour)
  • Full-time position 40 hours per week, flexible weekdays, weekends and bank holidays
  • Shift times scheduled from 4am
  • At least 1 year experience as supervisor/manager in high-volume hospitality or retail
  • Must be 18+ to handle and serve alcohol

Long Description

WHY JOIN [Employer hidden] AS A DUTY MANAGER?

  • 75% discount on meal while on shift
  • Employee Discounts: up to 50% discount, including 20% off alcoholic beverages at [Employer hidden] brands and franchises across the UK
  • Friends and Family App: 20% discount across Catering, Whistlestop and Urban Express units
  • Continuous Growth: award-winning training, apprenticeships, Duty Manager Development Programme and Chef Academy
  • Help@Hand App: shopping discounts, GP appointments, 24/7 helpline, financial and wellbeing support
  • Health and Wellbeing Support: Retail Trust, flexible working, family-friendly leave
  • Culture: diversity and inclusion networks (LGBTQ+, Women’s Network, Neurodiversity and Disability)
  • Activities: Barista Competition, Millie’s Cookies Ice off Challenge
  • Financial Support: Pension Plans, Life assurance, Share Incentives Scheme, Cycle to Work Scheme

AS A DUTY MANAGER YOU’LL:

  • Take charge of creating a clean, welcoming atmosphere that surpasses customer expectations
  • Guide and support colleagues, maintain a safe working and dining environment
  • Coordinate team efforts, oversee unit opening and closing, ensure operational excellence
  • Focus on operational efficiency, champion improvements, simplify operations
  • Recognise and celebrate exceptional service, lead by example, promote inclusivity
  • Build strong relationships, communicate effectively, make thoughtful decisions

[Employer hidden] are proud to be an equal opportunity employer. Apply now and start the best part of your journey as a Duty Manager!

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