Duty Manager
🔒 Confidential Employer
Posted 3 May 2026
LOCATION
Belfast
TYPE
Full-time
LEVEL
Mid-Senior level
CATEGORY
Hospitality & Catering
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion
SKILLS
Team Leadership
Customer Service
Problem Solving
Operational Management
Hospitality Experience
Results Focus
Communication
Retail Experience
FULL DESCRIPTION
We are looking for a Duty Manager to join [Employer hidden — view at passion-project.co.uk] at Belfast International Airport, Cafe Ritazza. This is a fantastic opportunity to lead a team in a fast-paced hospitality environment. Pay rate: £14.25 per hour (increasing to £15.81 for night shifts).
About the Role
- Take ownership of opening, closing, and daily operations while solving problems on the fly.
- Lead your team through busy shifts, keeping the energy high and the atmosphere positive.
- Inspire your team to deliver great customer service, be the go-to person for customer and team queries.
- Results focussed, staying informed about unit performance and championing improvements.
- Previous experience leading a team in a busy Hospitality or Retail role is preferred.
What We Offer
- 75% Discounted Meal and parking while on shifts.
- Employee Discounts.
- Friends and Family Discount App – 50% off all units, 20% off alcohol.
- Award-winning training, apprenticeships and development programs.
- Health & Wellbeing Support.
About [Employer hidden]
Operating in nearly 40 countries across the world, our purpose is to be the best part of the journey. [Employer hidden] offers food and drink experiences that meet customers’ many different tastes and needs. We are committed to learning and development, providing resources to boost skills and help fulfil potential.
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