Duty Manager

🔒 Confidential Employer

Posted 3 May 2026

LOCATION

Belfast

TYPE

Full-time

LEVEL

Mid-Senior level

SKILLS

Team Leadership Customer Service Operations Management Problem Solving Hospitality Experience Retail Experience Shift Management Performance Monitoring

FULL DESCRIPTION

[Employer hidden — view at passion-project.co.uk] is hiring a Duty Manager at Belfast International Airport. Pay: £14.25 per hour (£15.81 for midnight-6am shifts). Lead teams, ensure great service, and manage daily operations.

Duty Manager - Belfast International Airport, Soul & Grain

Join our team as a Duty Manager & step into the buzz of hospitality leadership at [Employer hidden]! Work with iconic brands like Starbucks, M&S, Burger King and Lagan Bar in some of the busiest locations across the UK & Ireland. No two days are the same - lead your team, deliver great service, and be part of the energy!

What We Offer You

75% Discounted Meal and parking while on shifts
Employee Discounts
Friends and Family Discount App - 50% off all units, 20% off alcohol
Award-winning training, apprenticeships and development programs
Health & Wellbeing Support

Pay Rate: £14.25 per hour + extra £1.50 per hour for hours between midnight and 6am, bringing your rate to £15.81 per hour. Hours of operation are 3am to 10pm, working flexibly across weekdays, bank and public holidays.

About the Duty Manager Role

Take ownership of opening, closing, and daily operations while solving problems on the fly
Lead your team through busy shifts, keeping the energy high and the atmosphere positive
Inspire your team to deliver great customer service, be the go-to person for customer and team queries
Results focused, staying informed about unit performance and championing improvements
Previous experience leading a team in a busy Hospitality or Retail role is preferred