Duty Manager - Starbucks

🔒 Confidential Employer

Posted 3 May 2026

LOCATION

Birmingham

TYPE

Full-time

LEVEL

Mid-Senior level

SKILLS

Team Leadership Customer Service Operational Management Problem Solving Results Orientation Hospitality Management Retail Experience Shift Management

Company: [Employer hidden — view at passion-project.co.uk]

Location: Birmingham Airport

Pay Rate: £14.25 per hour (up to £15.75 with night premium)

Type: Full-time, On-site

Hospitality moves fast - and so do you! If you thrive on action, love leading people, and want to make an impact every day, our Duty Manager role’s got your name on it.
5 years of references and a Criminal Record Check required.
Due to some responsibilities within the Duty Manager role, applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts.

Take ownership of opening, closing, and daily operations while solving problems on the fly.
Lead your team through busy shifts, keeping the energy high and the atmosphere positive.
Inspire your team to deliver great customer service, be the go-to person for customer and team queries.
Results focussed, staying informed about unit performance and championing improvements.
Previous experience leading a team in busy Hospitality or Retail is necessary.

Discounted Meal and parking while on shifts.
Employee Discounts.
Friends and Family Discount App.
Award-winning training, apprenticeships and development programs.
Health & Wellbeing Support.
A fast-paced, rewarding role where you’ll lead great people and shape the atmosphere every shift.

Step up, lead brilliantly and apply today to join [Employer hidden] as a Duty Manager!

At [Employer hidden], we value diversity and are committed to building a team that reflects a variety of skills, talents, and backgrounds.