Job Description

As a Healthcare Assistant with [Employer hidden — view at passion-project.co.uk] Group, you will be part of the team responsible for delivering safe, effective, and person-centred care. Your role will have a direct impact on recovery, wellbeing, and long-term outcomes for the service users you support. Across our services, we support people to live safer, more fulfilling lives, with dignity, choice, and consistency at the centre of everything we do. Our values are not slogans. They shape how we treat people, how we work together, and what we expect from each other.

About the Service

Senbrick Lodge is a specialist mental health service based in Ibstock, Leicestershire, providing rehabilitation, structured support, and long-term care. The service supports individuals stepping down from hospital or secure environments, as well as those requiring structured support to stabilise, build skills, and regain independence. Care is delivered through a multidisciplinary team, including nursing, therapy, and specialist support services. Service users are supported through tailored pathways including rehabilitation, discharge planning, and long-term care. The focus is on recovery, skill development, and supporting individuals to move forward into more independent living where appropriate.

About the Role

• You will support with day-to-day care needs, including personal care where required, ensuring dignity, privacy, and respect are maintained at all times.
• The role includes monitoring service users, recognising and reporting changes in behaviour or presentation, and maintaining accurate records using digital systems.
• You will engage with service users to support therapeutic activities, daily routines, and structured programmes designed to promote recovery and independence.
• You will work as part of a wider team, maintaining a safe environment, supporting risk management, and contributing to a consistent and supportive care approach.
• You will also be required to complete Safety Intervention training and work within agreed approaches to de-escalation and behaviour support.

About You

• You are compassionate, reliable, and committed to supporting others.
• You are able to work as part of a team and follow guidance from senior staff.
• You communicate clearly and are able to build professional relationships with service users.
• You are willing to learn and develop, including completing the Care Certificate.
• You understand the importance of safety, consistency, and professionalism in a care environment.

What Our Values Mean in Practice

• Reputable Care: Supporting safe, consistent care delivery in line with care plans. Maintaining accurate records and following procedures.
• Respect and Compassion: Treating service users with dignity and understanding. Supporting independence and wellbeing through daily care.
• Robust Communication: Sharing information clearly within the team. Reporting concerns and changes in presentation promptly.
• Real Commitment: Being reliable and consistent in your role. Supporting the team and contributing to a safe environment.

What We Offer

We provide a structured induction, including the Care Certificate, and ongoing training to support your development. You will be part of a multidisciplinary team focused on recovery and positive outcomes. You will have the opportunity to develop your skills within a specialist mental health service. Join our team at [Employer hidden] Group and help us continue to provide exceptional care and service to our service users. You will be joining [Employer hidden], a company with over 35 years of experience in offering the highest levels of care to our most vulnerable in society.

Additional Information

All roles are subject to an enhanced DBS check, the cost of which is covered by [Employer hidden].

[Employer hidden] Group is committed to being an equal opportunities employer. We value diversity and are dedicated to creating an inclusive workplace where all individuals are treated with dignity and respect, in line with the Equality Act 2010.

Job Types: Full-time, Permanent. Benefits: Free parking, On-site parking. Experience: Mental Health: 1 year (preferred). Work authorisation: United Kingdom (required). Work Location: In person. Reference ID: RCG-RECRUIT230426SEN219.