Junior Tech Ops - FTC
🔒 Confidential Employer
Posted 3 May 2026
LOCATION
London
TYPE
Contract
LEVEL
Entry-level
CATEGORY
IT Support & Infrastructure
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion
SKILLS
IT Support
Windows Administration
Mac Administration
MDM Solutions (Intune/Kandji)
Network Troubleshooting
IT Security Best Practices (ISO 27001)
Atlassian Tools
Documentation & Asset Management
FULL DESCRIPTION
Junior Tech Ops - FTC at [Employer hidden — view at passion-project.co.uk]
Location: London (Hybrid) | Type: Contract | Experience: Entry-level
Posted: 2026-03-27 | Salary: Competitive
About [Employer hidden]
[Employer hidden] is redefining healthcare delivery through Virtual Ward and Remote Monitoring Solutions, working with over 60% of NHS ICBs and health systems across UK, Ireland, France, and DACH. Backed by top investors with £35m Series B funding.
What You’ll Do
- Assist with IT operations, ensuring systems and devices function securely and efficiently.
- Provide IT support for hardware, software, and network issues.
- Help set up and maintain Windows and Mac laptops with security and lifecycle tracking.
- Assist in user onboarding and offboarding, ensuring smooth IT setup and access management.
- Maintain IT asset registers, access logs, and documentation.
- Monitor system performance and troubleshoot technical issues.
- Provide basic IT security support, ensuring compliance with policies.
- Work with senior IT staff on vendor and supplier management.
- Respond to IT service desk requests and escalate issues.
What We’re Looking For
- +1 years experience in IT support or junior IT administrator role.
- Basic knowledge of Windows and Mac systems; MDM experience (Intune, Kandji) a plus.
- Atlassian experience nice to have.
- Understanding of basic networking concepts and troubleshooting.
- Eagerness to learn and develop IT skills.
- Strong problem-solving and communication skills.
- Ability to document processes clearly.
- Familiarity with ISO 27001 or IT security best practices a plus.
How We Work
[Employer hidden] operates as a hybrid team with offices in London, Denmark, Germany, and Stockholm. London-based team members enjoy in-person time at WeWork HQ 1–3 days per week.
Benefits
- 25 days annual leave + bank holidays
- Flexible remote options and remote working stipend
- Employee stock options and 4% pension
- Private health insurance and enhanced parental leave
- Free daily lunch at London HQ, pet-friendly office
- £500 L&D budget, cycle to work scheme
- 24/7 GP appointments and mental health support via Smart Health
Diversity & Safer Recruitment
[Employer hidden] is committed to equal opportunity hiring and safer recruitment. A DBS check will be required.
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