About the role

As Office Manager, you will be responsible for the daily running and continuous improvement of our London headquarters. You’ll be the face of the space and the person who ensures nothing falls through the cracks—from having the right equipment and supplies in place to making sure the office is always clean, welcoming, and ready for work, visits, and events.

You’ll report directly to our Head of Global Workplace and Facilities and work closely with peers in other locations to ensure consistency in the way our spaces feel and operate across all global sites. You’ll contribute to developing shared ways of working, vendor standards, operational rhythms, and the overall quality of the workplace experience for the entire company.

This is a high-trust, high-ownership role suited to someone who naturally cares about the details and who takes genuine pride in making things run seamlessly.

What you'll do

• Run day-to-day office operations: opening/closing routines, cleaning, organisation, and presentation of shared spaces
• Own office supplies, kitchen inventory, equipment, and meeting rooms ensuring everything is stocked, working, and tidy
• Liaise with building management, cleaners, and contractors for maintenance, repairs, and services
• Be the point person for office questions, requests, and issue resolution
• Support onboarding/offboarding (desk setup, welcome materials, orientation)
• Coordinate internal events, team lunches, meetings, and workshops in the space
• Welcome and host visitors, candidates, and partners with professionalism and warmth
• Keep reception and meeting rooms aligned with our brand and standards
• Manage deliveries, post, and front-of-house operations
• Partner with the Head of Global Workplace & Facilities to align on strategy and standards
• Help establish consistent operating rhythms across London, Boston, and Vancouver
• Support cross-site initiatives (office upgrades, supplier standards, employee experience best practices)
• Manage suppliers for consumables, catering, and office services
• Process invoices, track local budgets, and support expense reporting
• Maintain internal documentation for office operations and procedures

We're looking for

• Experience in office management, facilities coordination, or team operations in a high-performance environment
• Impeccable organisational skills and attention to detail—you notice what others miss
• Clear communicator with confidence working across levels—from team members to senior leaders and external visitors
• Highly proactive: you anticipate needs, take initiative, and get things done without being asked twice
• Strong alignment with our values around precision, pride, hospitality, and responsiveness

Nice-to-haves

• Experience supporting fast-growing technical or product teams
• Exposure to health & safety, security, or environmental considerations in workplace operations
• Familiarity with setting up new offices or contributing to facility expansion projects
• Skilled in Google Workspace, or other tools for lightweight office tracking and documentation

What we offer

• Meaningful time off to rest and recharge: 23 days of annual leave (accrued), 15 days of paid sick leave, and paid company holidays.
• Fully funded private healthcare for UK employees, with broad provider access, virtual and in‑person care, and strong mental health and serious illness support.
• Pension scheme with a total 8% contribution (5% employee, 3% employer) on full earnings.
• Free daily breakfast, catered lunch, and snacks in‑office.
• Collaboration with top‑tier engineers, researchers, and product experts in AI and robotics.
• Freedom to influence the product and own key initiatives.