What you’ll be doing

Are you passionate about financial inclusion? Join our team as a Financial Inclusion Specialist and help people build financial stability and confidence as they move forward in their support journey. Part of [Employer hidden]’s wider mental health and learning disability services across Sussex, you’ll reassure staff and provide one-to-one support to clients, helping them navigate the benefits system, manage their money, and access the right support at the right time. You’ll be a go-to expert on Welfare Benefits such as PIP and Universal Credit and work with clients to explore budgeting, maximise income, and reduce financial stress. This is a varied, client-facing role where no two days are the same. You'll assess new clients, support people in crisis, run money management workshops, and work closely with other services. You'll also help improve the service by sharing ideas and client feedback. We welcome applications from candidates with previous experience such as Welfare Rights Adviser, Benefits Adviser, Money and Debt Adviser, Financial Inclusion Officer, Support Worker, Housing Officer, or Mental Health Practitioner.

Knowledge, Skills and Experience

What you’ll need for the role:

• Experience supporting people with mental health needs, including those in crisis or facing complex challenges
• Strong working knowledge of UK benefits and welfare entitlements
• Experience giving budgeting advice, completing benefit calculations, and challenging decisions
• Confidence managing risk and co-creating safety plans
• Strong communication and partnership skills
• A standard DBS check (paid for by [Employer hidden])
• A full UK driving licence and access to a vehicle

What would be nice:

• Familiarity with the principles of co-production and personalised care
• Experience facilitating financial capability workshops or training sessions
• Knowledge of employment and education pathways to help clients move forward

Our award-winning in-house training team will help you to gain valuable qualifications, continually develop your skills and build a great career with the largest provider of housing, care and support in Sussex.

Perks and benefits

• Health cost cash-back scheme
• Interest-free loans
• Access to the Easit Network
• Blue Light card
• Free advice and counselling service
• 25 days paid holiday plus bank holidays

How to apply

Please click on the ‘Apply Now’ button and fill out our simple one-page application form. The application closing date is 7th May 2026. Please note, if we receive a large number of applications then this position may close before the advertised application closing date. We encourage you to submit your application as soon as possible.

If you have any further questions, please contact recruitment via email at [contact hidden]. [Employer hidden] is a Disability Confident Employer committed to equality, diversity, and inclusion.

About [Employer hidden]

[Employer hidden] is the largest provider of housing, care and support in Sussex. For more information, visit our careers page or view the role profile and candidate guidance documents.