Service Manager (Registered Manager)
SKILLS
FULL DESCRIPTION
Service Manager (Registered Manager)
[Employer hidden — view at passion-project.co.uk] - Magdalene Court, Midhurst
Salary: £36,007.00 per year, pro rata | Hours: 30 to 37 per week | Contract: 12 Month Fixed Term, Maternity Cover
Who we are
[Employer hidden] is a not-for-profit provider of accommodation, care and support for 160 adults with learning and physical disabilities in our 23 supported living services and 4 residential care homes across Sussex.
What you’ll be doing
As a Service Manager, you’ll be required to be registered with the CQC and lead a team delivering high quality care to clients, who may present with challenges or have complex health needs. You’ll support and lead your team to work professionally and compassionately. You’ll maintain a high standard of practice, ensuring the service provides excellent support and maximises choice, independence and inclusion for all clients. Your role enables individuals to stay connected to their community and supporting them with daily living tasks in a respectful and empowering way.
Service Description
Magdalene Court is a supported living service for 4 adults with learning disabilities, each living in their own self-contained flat. The property is a brand new, purpose built, property that has 4 self-contained flats and large communal areas. The service is located 15 minute walk away from the local town of Midhurst, public transport and other shops.
Perks and benefits
- Health cost cash-back scheme
- Interest-free loans
- Access to the Easit Network
- Blue Light card
- Free advice and counselling service
- 25 days paid holiday plus bank holidays
Knowledge, skills and experience
What you need for the role:
- Passion for leading teams that deliver outstanding care.
- Management experience (Deputy Manager or above) in learning disabilities or care home settings, including safeguarding, risk and health & safety management.
- Strong knowledge of Positive Behaviour Support, CQC standards, the Mental Capacity Act, DoLS, and safeguarding.
- Skilled in comprehensive client support, including medical management and accurate medication handling and record-keeping.
- Experience supporting individuals with diverse physical and cognitive needs, including learning disabilities and mental health challenges.
- Confident in managing challenging behaviours and distress.
- Proven staff management skills: supervision, coaching, recruitment, and rostering.
- Level 3 Diploma in Health and Social Care.
- Understanding of CQC requirements — you’ll be the registered manager, supported by a central compliance team.
- Patient and empathetic approach.
- Willingness to complete [Employer hidden]’s training in health and social care, moving and handling, positive behaviour support, safeguarding, safety, and risk protocols.
- Comfortable supporting clients with intimate and personal care.
- Enhanced DBS check (paid for by [Employer hidden]).
What would be nice:
- Experience managing an operational service budget.
- Experience managing a learning disabilities service with a good or outstanding CQC rating.
- An understanding of Makaton or non-verbal communication.
How to apply
Please click on the ‘Apply Now’ button and fill out our simple one-page application form. Application deadline: May 31, 2026.
About [Employer hidden]
Contact information: Our online careers page has a list of helpful FAQs that you can view here. If you have any further questions, please get in touch with recruitment via email at [contact hidden]. We are a Disability Confident Employer and are fully committed to supporting Equality, Diversity, and Inclusion (EDI).