Technical Consultant I

🔒 Confidential Employer
Posted 3 May 2026
LOCATION
London
TYPE
Full-time
LEVEL
Mid-Senior level
CATEGORY
Consulting & Professional Services
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Consulting Requirements Gathering System Integration Single Sign-On (SSO) API Integration Configuration HTML/CSS Test Scripts

FULL DESCRIPTION

Technical Consultant I

[Employer hidden — view at passion-project.co.uk] - London - Hybrid - Full-time

How you'll shape Professional Services at [Employer hidden]:

Consulting

  • Consult with clients to gather business and technical requirements through onsite and remote meetings.
  • Align requirements to product functionality, offering best practice, scalable solutions along the way.
  • Present compelling solutions, in a collaborative way, to Enterprise clients based on finite feature sets.
  • Interact with diverse client IT teams on various technical topics such as system integration and single sign-on.

Configuration and Testing

  • Configure platform modules, site content and permissions.
  • Configure system integrations and single sign-on.
  • Provide technical design consulting for API-based integrations.
  • Utilizing test scripts to verify configurations work correctly, identifying and logging any bugs that occur.

Project Support and Delivery

  • Investigate product issues by configuring proof of concepts and interacting with Product Management where needed.
  • Escalate product issues as needed to ensure client expectations and timelines are met.
  • Provide product feedback to Product Management.
  • Collaborate with colleagues inside and outside the department to foster a team-oriented, customer-focused environment.
  • Support onboarding for new team members through product and process education.
  • Demonstrates a can do, team-oriented attitude

Experience we feel will set you up for success:

  • 4-5 years of related experience in a software company.
  • Demonstrated evidence of rapid execution of concurrent short-term projects (1-3 month cycles).
  • Experience with configuring and implementing software applications.
  • Evidence identifying risks and issues.
  • Demonstrated resourcefulness in setting priorities and proposing new strategies to ensure project delivery.
  • Ability to effectively communicate technical concepts to a non-technical audience.
  • Demonstrated flexibility, adaptability and drive.
  • Evidence of effective multi-tasking and tight project schedules.
  • Strong attention to detail.
  • Experience working with HTML, CSS and APIs considered an asset.

We may use artificial intelligence (AI) tools to support parts of our hiring process, such as reviewing applications or analyzing resumes. These tools help our recruitment team but never replace decisions made by real people. We believe in a human-first approach to hiring, where your experience, personality, and potential are recognized by people, not algorithms, and where final hiring decisions are made by humans. If you would like more information about how your data is processed, please contact us.

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