About Us

[Employer hidden — view at passion-project.co.uk] is a leading mental health charity dedicated to transforming the lives of individuals with complex mental health needs. We provide specialist inpatient and community-based mental healthcare, working closely with partners to inspire hope and improve lives.

Our North Benfleet site is a secure mental healthcare facility supporting individuals in medium and low-security settings. We seek a Security Officer to ensure a safe and secure environment for our patients, staff, and visitors.

The Role

As a Security Officer, you will be critical in maintaining site security, ensuring compliance with safety protocols, and responding to emergencies. You will monitor security systems, control site access, and support a safe environment within a secure mental health setting.

Key Responsibilities

• Security & Access Control: Manage key control and access systems, ensuring only authorised personnel enter restricted areas; process staff, visitors, and patients upon arrival; conduct regular patrols.
• Emergency Response & Incident Management: Respond to fire alarms, intruder alarms, and security incidents promptly; support safe handling of emergencies; assist clinical teams with security-related patient support.
• Technology & Systems: Monitor and operate CCTV, access control, and alarm systems; maintain security records and reports.
• Customer Service & Teamwork: Provide a professional and reassuring presence; work closely with teams; adhere to hospital policies.

About You

We are looking for a dedicated and vigilant security professional who is committed to safety and has a calm, customer-focused approach.

Essential Criteria:

• Minimum 1 year of security experience, preferably within a hospital, healthcare, or secure environment.
• Strong working knowledge of security systems (CCTV, access control, alarm monitoring).
• Excellent communication skills.
• Ability to stay calm under pressure.
• Flexibility to work 12-hour shifts including nights, weekends, and bank holidays.
• Computer literacy.

Desirable Criteria:

• Experience in mental health or forensic healthcare setting.
• SIA license (Door Supervisor or Security Guarding).
• Training in Conflict Resolution, De-escalation, or PMVA.
• First Aid or Fire Safety certification.

Why Join Us?

• Make a Difference – Play a vital role in protecting vulnerable individuals.
• Job Security – Work for a leading mental health charity.
• Training & Development – Access to free vocational qualifications.
• Competitive Benefits Package – 30% extra pay for Saturday/night shifts, 60% for Sunday; 35 days annual leave; NHS-matched sick pay; enhanced maternity cover; pension; Blue Light Card; car lease & cycle schemes; healthcare cash plan; free parking; paid DBS.

Our patients and colleagues expect you to live by our [Employer hidden] CARE values: Compassion, Accountability, Respect, and Excellence daily.

How to Apply

We would love to hear from you if you are a dedicated security professional looking to make a real impact in a mental healthcare setting. Join us in ensuring a safe, secure, and supportive environment for all.

Closing Date: Sunday 17th May 2026

Apply via the button:

For more information, contact [contact hidden]