Duty Manager

🔒 Confidential Employer
Posted 3 May 2026
LOCATION
London
TYPE
Full-time
LEVEL
Mid-Senior level
CATEGORY
Retail
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Sales target achievement Customer service Inventory management Cash handling Team leadership Staff training and performance reviews Microsoft Office Retail management

FULL DESCRIPTION

Duty Manager at [Employer hidden — view at passion-project.co.uk]

[Employer hidden] is one of the world's largest specialty retailers of children's toys. We are looking to recruit a Duty Manager for our store on Old Kent Road. Salary: £32,000+ depending on experience.

Responsibilities

  • Deliver, maximise and exceed sales targets in store
  • Maintain availability of all products on the Shop Floor
  • Ensure the team’s familiarity with all products in all departments
  • Make sure all customer purchases are carried out in accordance with Company guidelines
  • Ensure that all customer queries are dealt with promptly and effectively
  • Achieve and maintain company standards on housekeeping, floor presentation and space planning
  • Participate in weekly stock takes - identify and report abnormal counts to the Store Manager
  • Ensure staffing levels match the business needs or events in-store
  • Prepare, monitor and action daily task board
  • Actively drive the team’s knowledge of Top Sellers and Department Stock Loss
  • Assist Store Manager with all staffing issues, i.e. training and performance reviews
  • Cash handling/Security/ daily spot checks on all tills
  • Ensure that company cash/stock handling procedures are adhered to at all times
  • Responsible for the opening and closing of the Store

The Ideal Candidate

  • Have a proven track record as a Retail Manager in a fast paced retail environment
  • Be able to demonstrate a high level of operational, leadership, planning, organisational, interpersonal and communication skills
  • Be target driven and customer service orientated
  • Be highly motivated and ambitious
  • Be a self starter with a can do attitude
  • Excellent Microsoft Office skills

Benefits

  • An attractive competitive salary and bonus package
  • A benefits package inclusive of: 31 Days Annual Leave (inclusive of public holidays), Defined Contribution Pension Scheme, Life Assurance Cover, Employee Assistance Programme, In-store discount, Company Maternity and Paternity Payments, Special Life-Event Gifts, Length of Service Awards, Bike to Work Scheme

[Employer hidden] is an Equal Opportunities Employer.

Apply now via the link:

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