Sales Operations Executive

🔒 Confidential Employer
Posted 3 May 2026
LOCATION
Reading
TYPE
Full-time
LEVEL
Associate
CATEGORY
Administrative
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Customer Service Microsoft Office Suite Communication Skills Attention to Detail Multitasking Documentation Processing Relationship Management Order Management

FULL DESCRIPTION

Sales Operations Executive (Non-Sales role)

Join the UK's most trusted car leasing company (as rated on Trustpilot) as a Sales Operations Executive, and become part of a fast-paced, supportive, and growing team. We’re looking for a proactive, reliable, and positive individual with a collaborative mindset and a passion for delivering excellent customer service.

Location: Pacific House, Reading | Department: Sales Operations | Salary: Competitive

What You’ll Do

  • Manage inbound and outbound calls with funders, dealers, and customers
  • Respond to emails and messages within 24-hour SLAs
  • Proactively manage customer orders and expectations
  • Work closely with Sales and internal teams to ensure a seamless customer journey
  • Maintain strong relationships with key partners and funders
  • Process and check customer documentation
  • Coordinate vehicle collections and deliveries
  • Identify and escalate complaints to the appropriate team
  • Handle daily admin tasks and action reports efficiently

What We’re Looking For

  • Experience in a fast-paced administration or customer service role
  • Ability to stay calm and focused under pressure
  • Excellent written and verbal communication skills
  • Strong attention to detail and the ability to multitask
  • Fast learner who picks up systems and processes quickly
  • Confident with Microsoft Office tools (Word, Excel, Outlook)
  • Positive attitude, team player, and self-motivated

What We Offer

  • Supportive and friendly team environment
  • Ongoing training and career development
  • Quarterly peer-voted recognition awards
  • Annual bonus based on performance and targets
  • Company pension scheme
  • Competitive salary with yearly pay reviews
  • Employee Assistance Program
  • Family Friendly policies including enhanced Maternity and Paternity Pay Policy
  • Enhanced Sick Pay Policy
  • Mindfulness Coaching
  • Voucher for your Birthday and at 5 years’ service
  • Company and Team Social Events

[Employer hidden — view at passion-project.co.uk] Values

Support and demonstrate our DRIVE Values: Dedication, Respect, Integrity, Value, Excellence.

If you're ready to thrive in a fast-paced administrative role with a leading company in the car leasing industry, Apply Now and start your journey with us.

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